Security Officer (On-Call) - Capital Hilton at Hilton Hotels & Resorts

, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

24.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Patrol, Risk Identification, Emergency Response, Incident Investigation, Report Writing, Customer Service, Guest Inquiry Resolution, Safety Hazard Response, Fire Response, Medical Emergency Response, Threat Response, Teamwork, Dependability, Adaptability, Productivity, Customer Focus

Industry

Hospitality

Description

Capital Hilton is looking to welcome an On-Call Security Officer to join the team! Our historic hotel is in the heart of the nation’s capital, less than a mile from McPherson Sq metro station has 559 guest rooms, over 31,235 total event space and 21 meeting rooms. Our 5+ team members report to the Director of Security. The ideal candidate holds 2+ years as a security officer across various industries and 2+ years customer service experience. A current, active security license in the state of D.C. is required. Ability to work the varying shifts. Prior hotel experience a plus! Shift Pattern: On-Call (7AM-3:30PM and 3PM-11:30PM) (weekday, weekend, and holidays) Pay Rate: $24.00 per hour Medical Insurance Coverage Available – for you and your family. The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As an On-Call Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

The On-Call Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel property by patrolling the interior and perimeter to identify potential risks. This role also involves responding to emergency situations, initiating preliminary investigations, writing necessary documentation, and resolving guest inquiries in a timely and friendly manner.