Security Officer (Overnight) - Embassy Suites by Hilton Santa Clara Silicon at Hilton Hotels & Resorts

Santa Clara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

23.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Safety Minded Mentality, Security Experience, Overnight Availability, Team Player, Can-Do Attitude, Independent Work, De-escalation, Patrolling, Emergency Response, Incident Investigation, Report Writing, Guest Service, Front Desk Coverage, Quality, Productivity, Dependability

Industry

Hospitality

Description

Embassy Suites by Hilton Santa Clara Silicon Valley, located less than two miles from Levi's Stadium, is looking for an Overnight Security Officer. We're just off the Bayshore Freeway, 10 minutes from the Santa Clara Convention Center and California’s Great America. Palo Alto and downtown San Jose are a 15-minute drive away. Our property has 258 suites, over 4,000 square feet of event space and 5 meeting rooms. The Ideal candidate will possess: A safety minded mentality that likes to provide a safe stay for our guests and a safe working environment Past security experience Ability to work an overnight schedule including weekends and holidays. Be a team player with a can-do attitude. Able to work independently while periodically checking in with the front desk. Someone who can de-escalate situations in a calm manner. Schedule: Candidates must have availability from 10pm-6:30am. Wage: $23 per hour What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior and perimeter of the hotel and the property to observe and identify potential safety risks, security risks, and undesirable conditions. Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property. Promote safe work practices. Initiates preliminary investigations into incidents, as needed. Writes reports and ensures accuracy of necessary documentation, as needed. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner. Cover the front desk for breaks, as needed. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage – for you and your family · Vision, Dental, Life and Disability Insurance · Mental Health Resources · Sick Pay – Paid Time Off, 1 hour accrued after 40 hours worked · Vacation – Paid Time Off, 40 hours awarded after first year of employment · Go Hilton travel discount program: 100 nights of discounted travel per calendar year · 401(k) plan · Pension plan – Hilton to put $1.29 per hour you work · Access to your pay when you need it through DailyPay · Complimentary Duty Meals served in our Team Member Restaurant · Employee Assistant Program · Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) · Career growth and development · Team Member Resource Groups · Recognition and rewards programs

Responsibilities

The Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel property by patrolling the interior and perimeter to identify risks. This includes responding to emergency situations like safety hazards, fires, and medical emergencies, as well as writing necessary reports and resolving guest issues.