Security Officer-Overnight at VINAYAKA HOSPITALITY OAKBROOK

Wheeling, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security, First Aid, CPR, Communication, Customer Service, Incident Reporting, Surveillance, Problem Solving, Conflict Resolution, Attention to Detail, Emergency Response, Monitoring, Grooming Standards, Legal Awareness, Teamwork, Guest Assistance

Industry

Hospitality

Description

Description A Security Officer is responsible for providing protection for hotel guests, employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility. • Maintain regular attendance in compliance with Vinayaka Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards) • Comply at all times with Vinayaka Hospitality standards and regulations to encourage safe and efficient hotel operations. • Maintain contact with the Front Desk/Night Auditor at all times. • Use proper radio etiquette at all times when communicating with other employees. • Maintain and review daily activity log. • Maintain confidentiality with respect to guest and employee incidents. •Approach all encounters with guests and employees in a friendly, service oriented manner. • Check I.D. of visitors/employees as necessary. • Open secured areas for authorized personnel. • Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.). • Check lights and door locks. Investigate auto accidents/theft. • Respond to complaints. • Assist guests to their rooms or help guests enter their rooms. • Conduct room theft investigations. • Assist during medical emergencies. • Assist outside agencies as necessary. • Provide escort. • Respond to employee altercations. • Assist with intoxicated guests. • Respond to security alarms. • Be knowledgeable about hotel and guestroom locking systems. • Monitor TV cameras (CCTV). • Challenge suspicious persons. • Check safety hazards. Make rounds. • Administer First Aid/C.P.R as necessary. • Complete Incident/Accident Reports in a clear and concise manner. • Answer phone and dispatch. • Work special functions as requested. • Receive deliveries and log shipments. • Deliver requested items to guest rooms. • Make wake-up calls. • Pick up items left on property (during rounds). • Handle items for “Lost and Found” according to the standards. • Attend meetings as required. • Other duties as required. Requirements • High School diploma or equivalent and/or experience in a hotel or a related field preferred • CPR, First Aid and Heimlich maneuver Certified (preferred) • Must be able to work different shifts (AM/PM/Overnight) as required • Position is Full Time 30-40 hrs./week. • Willing to train right candidate

Responsibilities

The Security Officer is responsible for providing protection for hotel guests, employees, and property while maintaining a visible presence to ensure comfort and safety. They must respond to incidents, assist guests, and maintain communication with the Front Desk and other staff.