Job Title: Security Officer Dedicated Relief Support
Location: LE15 (Primary Site: Uppingham; Additional Sites: Oundle, Stamford, Peterborough)
Shift Pattern: Various Day & Night Shifts

ABOUT US

City Group Security is a female-majority board leading in diversity and inclusivity across the security industry. We are a provider of professional integrated bespoke security and facilities management services, giving our clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors, including educational settings, student accommodation, healthcare, charitable, corporate / estate management, Logistics and distribution, social housing, utilities, and shopping centres / retail parks.

ESSENTIAL REQUIREMENTS

• Valid SIA DS licence.
• Enhanced DBS clearance or willingness to undergo one.
• Full UK driving licence and access to a personal vehicle.
• Strong observation skills and attention to detail.
• Excellent customer service and communication skills (written and verbal).
• Proficiency in PC skills, particularly with MS Office Suite.
• Ability to stay calm under pressure and manage stressful situations.
• Physical fitness, with the ability to stand or walk for extended periods.

ROLE OVERVIEW

We are seeking Dedicated Relief Support Security Officers to cover short-notice non-attendance, annual leave, and additional shifts across four locations: Uppingham (primary site), Oundle, Stamford, and Peterborough. The role involves delivering exceptional security and customer service while maintaining a safe and secure environment.

KEY RESPONSIBILITIES

• Collaborate with the Security Team to prepare daily visitor lists.
• Provide courteous and friendly assistance to visitors, including directions and information.
• Act as the main point of contact for visitors and staff, ensuring excellent communication.
• Notify hosts of visitor arrivals and guide them to the appropriate venue.
• Manage signing-in and badging registers within the Security Lodge.
• Maintain a staff and visitor car registration log for emergency use.
• Collate and frank outgoing post daily and distribute incoming mail promptly.
• Direct couriers to relevant areas and departments around the site.
• Provide telephone switchboard cover on Saturday mornings.