Security Officer - Unarmed Patrol Specialist at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

22.5

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Patrol, Customer Service, Incident Response, Access Control, Crowd Flow Management, Report Documentation, Communication, Site Technology Use, Deterrence, Hazard Identification

Industry

Professional Services

Description

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Unarmed Patrol Specialist in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail and mall location, you will monitor and patrol assigned areas, conduct routine rounds, and maintain a visible presence that may help to deter security-related incidents. You will engage shoppers and tenants with strong customer service and clear communication while documenting observations using site technology. At Allied Universal, you will be part of a caring, people-first team that is agile, reliable, innovative, and driven by integrity. Position Type: Full Time Pay Rate: $22.50 / Hour Job Schedule: DayTimeMon09:30 PM - 05:30 AMTue09:30 PM - 05:30 AMFri09:30 PM - 05:30 AMSat09:30 PM - 05:30 AMSun09:30 PM - 05:30 AM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: Provide customer service to guests, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail and mall location. Conduct regular and random patrols of interior common areas, storefront corridors, loading and service areas, and the exterior perimeter to help to deter unwanted activity and identify hazards or maintenance concerns. Monitor entrances, pedestrian traffic, and/or parking areas; assist with access control, crowd flow, and direction-giving while maintaining a professional presence. Respond to incidents and critical situations in a calm, problem-solving manner, including disputes, medical calls, and/or alarms; request additional resources when needed. Complete detailed activity and incident reports, document observations, and communicate updates to site management and/or law enforcement as appropriate. Minimum Requirements: Customer service experience is preferred. A state, county, and/or city issued security license is preferred. Being comfortable using a computer or tablet is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1534248

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Responsibilities

The Security Officer will safeguard clients in retail and mall environments by monitoring and patrolling assigned areas to deter security incidents and maintain a visible presence. Key duties include providing customer service, conducting patrols of interior and exterior areas, monitoring access points, responding calmly to incidents, and completing detailed activity and incident reports.