Security Officer at UnityPoint Health

Fort Dodge, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relations, Incident Investigation, Monitoring Security Systems, Patrolling, Emergency Response, Conflict Management, Documentation, Communication, Integrity, Flexibility, Professionalism, Teamwork, Customer Service, Safety Equipment Use, Driving Skills, Surveillance Equipment

Industry

Description

Overview Public Safety Officers provide positive customer relations with guests, employees, and co-workers while providing a safe and secure environment. The Public Safety Officer undertakes activities designed to identify, deter, abate, or correct situations; both routine and emergent that are within the scope of responsibility for the department, as they occur on hospital owned or controlled property. Assists with patients, visitors, and staff as needed or requested. Records relevant calls, monitors security cameras, and other equipment as directed. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities · Promote positive customer relations with guests, employees, and co-workers. Assist visitors with locating departments and services. · Investigate and document all security incidents. · Monitor conduct of visitors on premises, confront unauthorized persons for questioning as needed · Manage situations involving persons who are disorderly, uncooperative, mentally unstable, intoxicated, emotionally unstable and/or domestic disputes. · Conducts fire drills, responds to elevator emergencies, fire alarm systems, completes morgue duties, search at risk patients, perform drug screening duties, secure helipad for helicopter operations. · Jump-start and employees' and visitors' vehicles as needed. · Enforce the parking and smoking policies. · Patrol hospital buildings and premises to prevent fire, theft, vandalism, and intruders. · Monitor, manage and respond to hospital security systems such as cameras systems, panic alarms, access control systems, infant abduction systems and wandering systems. · Drive hospital vehicles to conduct security rounds at UnityPoint Health-Fort Dodge properties. · Utilize door access and closed caption TV (CCTV) systems to monitor safety and security of staff, patients and visitors. Qualifications Education: High school diploma or its equivalent. Experience: Two years’ experience as a Public Safety Officer or related profession desirable License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons. Knowledge/Skills/Abilities: Must be able to drive all kinds of vehicles in a safe manner, including manual transmissions. Ability to work effectively with others and to communicate effectively verbally. Integrity, initiative, flexibility and friendliness. Must be able to be covered by TRMC insurance. Demonstrate strong ability to learn, retain and use a wide variety of information to be used in directing anyone presenting themselves for service. Reflect a professional, well-groomed pleasant image to the public. Interacts well with others. Demonstrates excellent customer service skills. Other: Portable radio, fire safety equipment, master keys, pepper gas, communications equipment, computer, CCTV, metal detector, door access and surveillance equipment.

Responsibilities

The Security Officer promotes positive customer relations and assists with various security-related tasks within the hospital. Responsibilities include monitoring premises, investigating incidents, and managing emergencies.