WHO WE ARE LOOKING FOR:

• Strong Customer Service Skills
• Experience as a control room operator and/or CCTV and alarms
• Proactive and problem-solving mindset
• Willing to support and step up as required into other roles
• Ability to work well in a team or autonomously
• Ability to work in a rotational roster (Nights/Days/Weekends)
• Australian Citizen or hold Unlimited Work Rights
• Demonstrated ability to prepare and write reports
• Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes)
• Availability to and physical fitness to walk and stand for long periods
• Current First Aid & CPR Certificate
  Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
  Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.
  We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
  Master Licence (410 462 152

ABOUT THE ROLE:

• Location: Sydney CBD
• Casual Roles available (minimum of 5 days per week)
• Weekday Shifts (no weekends)
• 8 hour shifts
• Level 5
  Wilson Security is expanding in the NSW region, securing additional contracts that strengthen our presence in the region.
  This growth has created new roles within our team, focused on enhancing response and support capabilities for our existing teams and clients.
  These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.

DUTIES & RESPONSIBILITIES:

• Proactively monitoring CCTV and Access Control Systems, CCTV checks and downloads
• Troubleshooting alarm and CCTV equipment with Branch staff and technicians
• Incident response for physical security incidents over the phone – providing advice to staff, organising emergency services, writing incident reports, etc
• Providing strong Customer Service solutions to visitors, contractors & client
• Conducting building patrols to actively report and mitigate security & safety risk
• Identifying and reporting hazards and building faults for rectification
• Responding to emergency situations
• Ad-hoc duties