JOB SUMMARY

The security department is an integral part of the Senedd. As a Security Officer you will be responsible for the safety and security to all those who visit or work at the Senedd.
You will also be the first point of contact for Senedd Members, Senedd Members’
Support Staff, Commission staff and other persons who work at or visit the Senedd estates. The estate includes the Senedd, Tŷ Hywel, the Pierhead and satellite offices in other areas of Wales as well as any integral car parking areas and immediate surrounding areas.
The Senedd welcomes visitors all year round, attracting up to as many as 250,000 visitors annually. People come to the Senedd to experience a tour, take in one of our many events, and exhibitions, and to watch debates and committees.
We attract tourists travelling from overseas, school visits, as well as charities and
VIP guests, such as the Royal family, Ambassadors and major sports homecoming events. We are open 6 days a week allowing visitors the opportunity to explore the public spaces of these iconic buildings during opening hours.
We’re looking for highly-motivated individuals to join our large team. You don’t need experience in similar roles, and a full training programme will be provided upon appointment. If you can work collaboratively, have sound judgement and are able to act decisively and responsibly in a very busy environment then we want to hear from you!

JOB DESCRIPTION

Security officers are responsible for striking the balance between providing a first class customer service role, along with necessary skills to protect the people, property and equipment within the estate. The responsibilities include:
• Welcoming all visitors to the Senedd estate and working in close operation with other front facing staff;
• Maintaining vigilance at all times when conducting guarding duties, controlling entry points to the various estates, and regularly conducting internal and external visibility patrols;
• Investigating, challenging and reporting all suspicious persons, behaviour and items on the Senedd estate;
• Operating and monitoring the Senedd’s CCTV system, radio communications system and alarms systems;
• Operating X-Ray scanners, metal detector archways and hand-wands, remote lock-down and vehicle barrier systems;
• Support the Senedd’s business and functions including providing an ushering and messenger service during plenary sessions and committees, supervision of public galleries and raising and lowering of official flags when requested;
• Facilitation of additional security measures during key visits and events, such as VIP tours and meetings, high profile functions and media related activity;
• Working closely with the Senedd’s Policing Unit and other security services;
• Reaction to and investigation of alarms and implementation of evacuation, emergency management and business continuity procedures where required;

• Supervision of the estates car parking facilities.

• operation of barriers,
• conducting security sweeps of vehicles, ,
• escorting, directing visitors and contractors to reserved parking.

• Log all security information accurately to allow incident reports to be produced;
• Conducting lock-down procedures and securing all facilities including the management of all keys and access control measures out-of-hours;
• Be willing to undertake adhoc training or work from home should Senedd business dictate.

PERSON SPECIFICATION

1. Please tell us a bit about yourself, and why you would like to take up this opportunity. You might want to think about discussing your ;–

• hobbies, and interests
• a time where you had to be organised to complete a task or goal;
• any skills you have that would allow you to be successful in this posting;
• or how your skills or experience at work, home, or school might equip you for the role.

1. You do not need experience in a security role to apply, and a full training programme will be provided upon appointment. We are looking for individuals that have sound judgement and are able to act decisively and responsibly as part of a team.
   Please tell us of a situation either in your personal or working life, when you have been challenged to do something outside of your comfort zone.
   What was the task? How did you manage the situation and what was the outcome?
2. We are looking for individuals with a great work ethos, that will provide a professional, polite, vigilant and enthusiastic service to a variety of audiences in a formal setting. Please provide evidence or examples here of how you feel you would meet this criteria?
   You can draw on previous experience, whether personal or professional, or elaborate on some of your personal behaviours that you feel demonstrate these qualities. You may wish to answer this using the STAR format.

NATIONALITY REQUIREMENTS

Open to UK nationals only.

Security