Security Operations Center Dispatcher Flex Rover at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )

Pomona, California, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

19.86

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Alarm Monitoring, CCTV Monitoring, Camera Survey, Phone Communication, Radio Dispatch, Incident Reporting, Operations Support, Analytic Skills, Critical Thinking, Computer Systems, Communication Skills, Radio Equipment Operation, Adaptability, Prioritization, Documentation Coordination

Industry

Professional Services

Description

Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Subject: Now Hiring: Dispatcher Position – Apply Today! Hello All Applicants, We’re currently hiring for a Dispatcher position. Please note that this is not a regular security officer role, but a dispatch opening requiring specific qualifications. Requirements: This is an unarmed position Must have all required security permits Must hold a valid CPR card Minimum six (6) months of experience as a security officer Pay: $19.86 per hour Raises: Annual increases every July Bonus: Now offering DailyPay – access your earnings before payday! Only apply if you meet all the requirements listed above. If you are interested, text Nicole at (213) 440-8135. Thank you! Looking forward to speaking with you soon. RESPONSIBILITIES: Alarm monitoring CCTV monitoring Camera Survey Answering phones; operate IP based telephone system Radio Dispatch; use multi-channel communications Radio and call logging Incident Report issuance and collection Operations support; routing of call information to the appropriate units for handling Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.) QUALIFICATIONS: Must possess a high school diploma or equivalent Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment Work experience must include of the following: Demonstrated analytic and critical thinking skills and ability to prepare reports Ability to prioritize workload based on urgency Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks) Ability to communicate effectively with IT and Security Systems professionals Demonstrated ability to operate radio, telephone equipment and/or console monitors Ability to adapt in a dynamic work environment while possibly working under pressure Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2025-1467612

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Responsibilities

The Dispatcher is responsible for monitoring alarms and CCTV, answering calls, and dispatching information to appropriate units. They ensure timely responses to incidents and support the security operations center's activities.