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Security Operations Center (SOC) Operator at Control Risks
Ciudad de México, , Mexico -
Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

0.0

Posted On

16 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

GPS Tracking, Incident Reporting, Real-time Alerting, Communication Protocols, Teamwork, Analytical Thinking, Multitasking, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Planner, English Proficiency

Industry

Business Consulting and Services

Description
The selected candidate will be hired directly by Control Risks as a Security Operations Center Operator based in Mexico City. They will be responsible for monitoring relevant events in Mexico, with a particular focus on the state of Sinaloa, especially in areas surrounding locations frequently visited by the Client’s travelers. Role tasks and responsibilities ⦁ GPS tracking and traveler check-ins during transfers. ⦁ Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations. ⦁ Send real-time information and alerts to users while they are en route. ⦁ Assist in developing standard tracking and communication protocols with travelers. ⦁ Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers. ⦁ Teamwork ⦁ Strong communication skills ⦁ Organized and able to multitask ⦁ Analytical thinking ⦁ High school diploma completed ⦁ Intermediate English level (minimum B1) ⦁ Availability to work rotating shifts ⦁ Proficiency in Microsoft Office (Word, Excel, PowerPoint, Planner)
Responsibilities
The operator is responsible for monitoring security events in Mexico, specifically tracking travelers via GPS and managing check-ins. They must provide real-time alerts and coordinate with the Security Manager during security incidents.