ABOUT NCR ATLEOS

Headquartered in Atlanta, NCR Atleos shapes the future of self-service banking and retail technology. With 20,000+ employees worldwide, the company empowers financial institutions and retailers to operate smarter, faster, and more securely.

• Job Title: ATM Security Operations Centre Operative
• Location: Rotherham, S60 1LH
• Salary: £27,693.12 per annum (with the benefit of a 15% shift allowance)
• Hours: 42-hour week: 12hr shifts – 4 days on (2 days, 2 nights), followed by 4 days off

KEY REQUIREMENTS:

• Strong situational awareness with the ability to act on suspicious activity.
• Knowledge of the CViT industry and business procedures is a plus.
• Working knowledge of CCTV systems.
• Excellent reporting and communication skills.
• Good interpersonal skills.
• Flexible and adaptable in a fast-paced environment.
• Comfortable working extended hours in a confined control room setting.
  Please note that due to the secure nature of our business all successful candidates will need to provide a ten-year traceable work or education history (satisfactory employment references or evidence to explain employment gaps), complete a criminal record and credit background check, ensuring you declare any adverse history as this may affect your employment with NCR Atleos or any associated companies.

ABOUT THE ROLE:

As a Security Operations Centre Operative, you will operate and monitor a variety of systems within the Control Centre, including CCTV, vehicle tracking, and ATM lock management functions. You will be expected to act professionally and efficiently at all times, ensuring the integrity, accuracy, and confidentiality of all information handled, in full compliance with strict operating procedures.

RESPONSIBILITIES:

• Operate bespoke IT systems to ensure secure operation of all in-house Cash & Valuables in Transit (CViT) vehicles (all training will be provided).
• Monitor CViT vehicle movements via GPS tracking and onboard CCTV.
• Conduct regular remote CCTV patrols of national CViT depots, ensuring colleague safety and escalating security and emergency incidents as needed.
• Handle high volumes of calls from remote workers to manage ATM safe access using lock management systems, following strict protocols.
• Maintain and develop skills in line with evolving business needs.
• Stay familiar with operational areas and remain alert to current threats and challenges.