Security Operations Centre (SOC) Operator at Securitas USA Corporate Services

Waterlooville, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

29374.8

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CCTV Monitoring, Alarm Response, Emergency Dispatching, Customer Service, Crisis Management, Communication Skills, Incident Coordination, Confidentiality, Organizational Skills, Attention To Detail

Industry

Security and Investigations

Description

Company Description We’re Hiring: Security Operations Centre (SOC) Operator 📍 Waterlooville 💰 £29,374.80 per annum ⏰ 42 hours per week (4 days on, 4 off, 4 nights on, 4 off) ✅ Overtime paid up to double time See a Different World Join Securitas as a SOC Operator and play a key role in protecting people, property and businesses. We're looking for a confident, customer-focused team player who thrives in a fast-paced environment and enjoys making a real difference. Our SOC Operator role is an exciting opportunity to work at the heart of our Security Operations Centre. It’s more than just a job and offers variety, responsibility, and the opportunity to make a genuine difference every day. Job Description Your responsibilities will include: Dispatching emergency and security services when required Responding effectively to changing priorities and incidents Monitoring CCTV systems and alarm activations Managing mobile alarm callouts and coordinating responses Conducting welfare checks for officers and lone workers Monitoring gas detection and safety systems Prioritising critical alarms, including fire and lone worker activations Communicating with customers, colleagues, contractors and emergency services Escalating issues appropriately and ensuring timely resolution Handling sensitive and confidential information with professionalism and integrity Please note - The responsibilities listed here aren’t the full picture - but they give you a good sense of the role. Qualifications What We're Looking For The right to work in the UK with a 5-year checkable history Strong customer service skills and a genuine passion for helping others Excellent written and verbal communication skills in English – able to communicate with people from a wide range of backgrounds and at all levels The ability to remain calm and make decisions under pressure High levels of integrity and professionalism when handling sensitive information A flexible approach to working days, nights, weekends and public holidays Strong organisational skills and attention to detail A punctual, reliable and trustworthy approach to work More Than a Job At Securitas, your contribution is valued, your development is supported, and your future matters. If you can bring enthusiasm, professionalism, and a commitment to excellent service we want to hear from you. ✨Apply today and build your career with a global leader in security services ✨ Additional Information It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise: Opportunity – We see potential in every person and situation People – We open our eyes to all that’s good Purpose – We make your world a safer place What You Can Expect Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help. Diversity & Inclusion – Be Yourself We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month. Your Benefits STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits. Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs. Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary. Specsavers – Save money on eye tests and when purchasing spectacles. WeCare – A 24/7 online GP, mental health support service, get fit programme and more. Toothfairy – Online access to advice and guidance, from real UK Dentists. Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions. Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals. Free Mortgage Advice Go & Live – Financial Wellbeing Hub Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas Take the Next Step Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today. See a different world. Pay Rate (UK): Annual Compensation: up to GBP 29374.80 - yearly

Responsibilities

The operator is responsible for monitoring CCTV and alarm systems, dispatching emergency services, and coordinating responses to security incidents. They also conduct welfare checks for lone workers and manage communications between customers and emergency services.