Location: Sydney CBD
Type: Full time permanent role with hybrid work options available
About the Role
Are you a dedicated professional looking to make a real impact in IT security? We want you to join our team and play a key role in ensuring the security of the I-MED Network. In this role, you’ll be at the forefront of identifying and addressing security incidents quickly, helping to protect the entire I-MED environment. Your expertise in security operations will be invaluable as you provide guidance and support to various I-MED business units, working together to strengthen the security of our systems and processes. If you’re passionate about IT security and ready to make a real difference, we’d love to hear from you!

ABOUT US

I-MED Radiology Network is Australia and New Zealand’s largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures. Across Australia and New Zealand, we operate 240 clinics and perform approximately 7 million patient procedures each year, making us one of the largest providers of medical imaging in the world.
At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in the world. That’s our vision, underpinned by our purpose - to help save lives and reduce uncertainty. We strive to be the provider of choice, providing answers to health questions and delivering high quality care and service to our patients and referrers, every time.

What You’ll Do

• Assist the Security Operations Manager with the Security Incident Management process, ensuring quick resolution of incidents and service requests to maintain service quality.
• Log accurate incident and service request tickets, regularly review and resolve active tickets in the IT Helpdesk system.
• Escalate critical incidents promptly and investigate security breaches, implementing corrective actions as needed.
• Manage and configure security solutions (SIEM, EDR, etc.), monitor vulnerabilities, and maintain security playbooks and SOPs.
• Support projects, ensuring they are completed on time and meet objectives.
• Build strong relationships with internal and external stakeholders, promoting effective communication and a positive team environment.
• Engage in professional development to stay up-to-date with the latest technologies and share knowledge within the team.

About You
You are a skilled security professional with expertise in IT, security operations, and incident response. You have experience with technologies like SIEM, EDR, email security, and vulnerability management, and a strong understanding of network security, firewalls, and application security.
You are proficient in both cloud and on-premises environments, with the ability to create and maintain security playbooks. Excellent communication skills enable you to build rapport across all levels, while delivering outstanding customer service and training.
Relevant security certifications (e.g., CISSP, CISM, CEH) are a plus, and experience in healthcare environments is preferred. Tertiary qualifications in business information systems, computer science, or IT are desirable.
Tertiary qualifications in business information systems, computer science, or IT are highly desirable, and you are committed to staying current with the latest developments in the security field.

• Assist the Security Operations Manager with the Security Incident Management process, ensuring quick resolution of incidents and service requests to maintain service quality.
• Log accurate incident and service request tickets, regularly review and resolve active tickets in the IT Helpdesk system.
• Escalate critical incidents promptly and investigate security breaches, implementing corrective actions as needed.
• Manage and configure security solutions (SIEM, EDR, etc.), monitor vulnerabilities, and maintain security playbooks and SOPs.
• Support projects, ensuring they are completed on time and meet objectives.
• Build strong relationships with internal and external stakeholders, promoting effective communication and a positive team environment.
• Engage in professional development to stay up-to-date with the latest technologies and share knowledge within the team