Security Operations Support Specialist at Securitas USA Corporate Services

Bloomington, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

22.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Afterhours Support, Scheduling, Incident Report Monitoring, Vehicle Report Monitoring, Trend Analysis, Uniform Fulfillment, Call-off Management, Staffing Adjustments, Labor Cost Control, Record Keeping, Compliance, Supervisory Experience

Industry

Security and Investigations

Description

Operations Support Specialist - Now Hiring! Location: Bloomington, IL Pay: $20.00 - $22.00 Schedule: Looking for candidates who can work second and third shift The Operations Support Specialist (OSS) supports the District Manager (DM) and Field Service Manager (FSM) with afterhours support for the daily business functions. The OSS will provide support to employees after regular business hour in conjunction with the FSM. The OSS will help maintain schedules and schedule updates. They will monitor incident reports, vehicle reports and provide insight on trends or areas of concern to the DM. The OSS will help support with uniform requests and fulfillment. Securitas offers endless growth opportunities to advance your career! Join the team today! Essential Functions: The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. Manages call-offs for Line Management and ensures proper coverage is obtained. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed. Performs tasks and duties of a similar nature and scope as required for assigned office. Minimum Hiring Standards: Must be at least 18 years of age. Must have a reliable means of communication, such as cell phone. Must have a reliable means of transportation (public or private). Must hold or be able to obtain a valid driver’s license in the state/country they reside. Must have the legal right to work in the country where they reside. Fluent in written and spoken English. Must have a High School diploma or secondary education equivalent, or GED. Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. Must have prior Supervisory experience. Education/Experience: Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. Benefits / Perks: Medical, Dental, Vision & 401K Paid Time Off Weekly Pay Discounts (Retail, Phone Plans, Rentals, etc.) Training Doggy Daycare discounts Employee Assistance Program & so much more! IDFPR Licensing Number: 123000253 EOE/M/F/Vet/Disabilities #AF-NCSCHICIL Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Responsibilities

The Operations Support Specialist provides after-hours support to the District Manager and Field Service Manager, assisting with daily business functions and employee support. Key duties include maintaining schedules, monitoring incident and vehicle reports to identify trends, and managing call-offs to ensure proper coverage.