Security Professional - Mall Roving Patrol at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
New York, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

19.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Security Procedures, Emergency Response, Patrolling, Incident Reporting, Crowd Management, Loss Prevention, Access Control

Industry

Professional Services

Description
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description As a Security Professional - Mall Roving Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol retail locations to help create a secure and welcoming environment for all visitors and staff. Your presence will help to deter security-related incidents, while your commitment to exceptional customer service and communication will make a positive impact on everyone you encounter. Join a team that values reliability, innovation, and integrity, where your contributions help foster a caring culture and a collaborative spirit in a dynamic retail setting. Position Type: Full Time Pay Rate: $19.00 / Hour Job Schedule: DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM What You’ll Do: Use our proprietary scheduling platform to claim open shifts at client sites Support operations across a range of environments including commercial real estate, healthcare, and education Receive site-specific training and guidance from experienced teams Deliver consistent, professional security presence and customer service Be ready to fill in at short notice when urgent needs arise Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies and/or emergency response activities as needed. Respond to incidents and critical situations in a calm, problem-solving manner. Conduct regular and random patrols around the retail location and its perimeter to help to deter unwanted activity and observe for any irregularities. Monitor entrances, exits, and common areas to help to deter unauthorized access and support a welcoming environment for visitors and staff. Document and report security-related incidents or unusual activities according to Allied Universal and site-specific protocols. Assist with crowd management and help to deter theft or disturbances within the retail environment. Work collaboratively with store management and local law enforcement as directed and/or required by site protocols. What We’re Looking For: Availability across various days and shifts Reliability and ability to adapt to different post assignments A desire to gain broad experience and grow within the company Interest in transitioning into full-time roles when available Minimum Requirements: A valid state, county, or city issued security license is preferred. A valid Guard Card is preferred. Customer service experience is preferred. Experience with access control and/or badge systems is preferred. Experience in loss prevention is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us: Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. Smart Tools: Access exclusive technology for real-time shift visibility and claiming. Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2025-1443730

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Responsibilities
Monitor and patrol retail locations to deter security-related incidents and provide exceptional customer service. Document and report security-related incidents or unusual activities according to protocols.
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