Works collaboratively with hospital staff to provide a safe environment for our stakeholders. Proactively addresses and deescalates tense situations and/or conflict. Responds to requests for security assistance and works with law enforcement as needed. Enforces hospital security policies and procedures. Investigates incidents and prepares written reports. The primary role and responsibility are to serve as the hospital’s emergency “First Responder”.
1. Customer Service
a. Rides bike to greets patients, visitors, and other guests and provides information to assist them in getting to their specific designations.
b. Manages wheelchair distribution and provides security escorts for guests and employees to and from vehicles as requested.
2. Crisis Prevention and Intervention
a. Patrols premises on bicycle to ensure security of patients, visitors, and staff.
b. Proactively addresses and deescalates tense situations and/or conflict.
c. Responds to requests for security assistance swiftly by bicycle and works with local law enforcement as needed.
d. Responds to all hospital emergency Codes, excluding medical codes.
e. Investigates incidents and prepares written reports
f. Enforces hospital security policies and procedures
Serves as the hospital’s Emergency First Responders.
3. Other Duties as Assigned

a. Performs other duties as assigned or requested.

• Experience: 2 years of security experience
• Education: High school diploma or equivalent
• License and Certification: International Police Mountain Bike Association Police Cyclist Course
• Skills and Abilities: effective communication, customer service, active listening, attention to detail

• Experience: 2 years of security experience
• Education: High school diploma or equivalent
• License and Certification: International Police Mountain Bike Association Police Cyclist Course
• Skills and Abilities: effective communication, customer service, active listening, attention to detai