Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people’s and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

APPLICANT REQUIREMENTS

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service

MAIN DUTIES OF THE JOB:

You need to be supportive and express the below listed qualities to provide the best care to our service users and their families:

• Be approachable and interested in people
• Be confident in talking with people and comfortable with helping people from diverse range of backgrounds, sexual orientation, culture, religion.
• Have the ability to empathise without giving advice before speaking with your clinical team
• Have non-judgmental attitude and be an active lister
• Be perceptive to notice changes
• Be calm in difficult circumstances or in crisis
• Be able to protect boundaries especially in distressing situations
• Have an awareness of and the ability to adhere to strict confidentiality rules
• Be able to commit to time required for working within the security team (rotated shifts)
• Be eligible to work in UK (this role is not sponsored by Trust).

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

• Provide security and safety during early & late shifts within Northside House and secure service inpatient areas.
• Provides physical security checks on a shift-by-shift basis.
• Respond to all emergency situations within the Unit.
• Support Security Lead in ensuring performance and governance issues relating to security and safety are managed and recorded.
• To work with the ward leadership teams to ensure all standards are audited, recorded and acted upon.
• Conduct security checks in identified area (environmental, procedural, and relational) on a shift-by-shift basis as guided by appropriate medium /low secure standards.
• Maintain a general knowledge of current ward arrangements, operational policies and clinical objective.
• Assist in environmental risk assessments in conjunction with responsible teams for area.
• Ensure all issues relating to risk and security are documented clearly in line with good record keeping practice including environmental risk assessments for suicide risk, personal safety risk and operational security risks. This includes Lorenzo and Datix.
• The post holder will, at times, provide cover in reception/control when the situation arises.
• Point of contact for issues of security and safety in absence of the Security Lead.