Security Service Technician at Wittenbach Business Systems LLC

Douglas, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Problem Solving, Technical Knowledge, Administrative Skills, Customer Service, Equipment Maintenance, Fire Alarm Systems, Electronics, Communication, Teamwork, Time Management, Safety Awareness, Power Tools, Driving Skills, Physical Fitness, Attention to Detail

Industry

Security Systems Services

Description

Description Why work for Wittenbach? Experience a rewarding career with Wittenbach and enjoy a competitive benefits package: Health Insurance: Medical, dental, and vision coverage Financial Protection: Identity theft protection and voluntary life insurance Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday) Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund Retirement Savings: 401(k) retirement plan with employer match Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability Professional Development: Paid training opportunities and Education Assistance Program Referral Bonus: Earn up to $5,000 for referring new employees Transportation: Company vehicle provided along with fleet card Overtime: Eligible for overtime pay in accordance with Department of Labor regulations Long Term Incentive: All field employees are eligible for a long term incentive bonus Description: Since 1974, Wittenbach has been a leading provider of innovative cash automation and security solutions for financial institutions. Our commitment to customer satisfaction and delivering results has driven our growth. With over 200 highly trained service professionals throughout our service area, we ensure rapid response to our customer’s service needs. The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD, Coatesville, PA and Charlotte, NC. Our Sales and Service footprint spans the Mid-West and East Coast. Job Summary: A Service Technician will travel daily to customer sites within a designated territory to perform routine maintenance, service, and repairs on conventional bank equipment and electronic security systems, including fire systems, vaults, safes, locks, and drive-up equipment. This position is responsible for ensuring all equipment is functioning properly and any issues are resolved promptly. The technician will also interact regularly with customers or their designated contacts to deliver professional service and ensure satisfaction with our support and solutions. Requirements Education: High School diploma or equivalent required. Associate degree in Electronics or equivalent military or trade school preferred. Certifications & Licensing: Valid Driver’s License Acceptable Driving Record NICET Certification in Fire Alarms is a plus Knowledge & Skills: Administrative Skills: Proficient in computer software application such as Android app software to include but not limited to timecards, expenses, inventory control management. Troubleshooting & Problem Solving: Ability to troubleshoot and diagnose technical issues and has skills in disassembling & repairing assemblies. Technical Knowledge: Understanding of how to input settings & configure equipment. Provides feedback on product performance or issues and has knowledge of training principals and the ability to apply them to on-the-job-training. Additional Requirements: Military Veterans encouraged to apply. ESSENTIAL PHYSICAL-MENTAL FUNCTIONS AND ENVIRONMENTAL CONDITIONS · Able to properly lift 50 pounds or less frequently, 100 pounds or less occasionally. The highest point of any lift - overhead; the lowest point of any lift - the floor. · Able to move 50 pounds or less frequently, 100 pounds or less occasionally. · Able to push/pull objects with moderate effort frequently. Maximum effort occasionally. · Able to sit and/or stand 2 hours continuously, up to 8 hours per day. Able to remain on feet for 2 hours continuously. · Must be able to manipulate small objects with close eye-hand and arm-hand coordination for entire shift. · Able to perform motor skills such as grasping, finger manipulation, pinching, bending, reaching out, twisting, turning, reaching up, wrist turning/torqueing for 2 hours continuously. · Able to effectively communicate with customer base, both orally and in writing. · Able to see objects closely, discriminate colors, perceive depth continuously. · Able to understand, relate to, and apply concepts on a continuous basis. · Able to remember multiple tasks / assignments given to self and others over long periods of time continuously. · Able to drive vehicle from site to site in order to provide technical support for our customers. · Driving requirements may be up to and including 4-6 hours per day and on occasion up to 10 hours. · Must be able to use power tools such as a drill or saw overhead. · Able to climb ladders up to 20 feet high The final salary offer will depend on several factors, including: Experience: Your level of experience in the relevant field. Knowledge and Skills: Your specific knowledge, skills, and abilities. Ability: Your demonstrated ability to perform the job duties effectively. Geographic Location: The location of the position can influence salary rates. The actual salary offer may vary based on individual qualifications and circumstances.

Responsibilities

The Service Technician will travel daily to customer sites to perform maintenance, service, and repairs on bank equipment and electronic security systems. This role involves ensuring equipment functionality and resolving issues promptly while interacting with customers to ensure satisfaction.