Security Site Supervisor at Walden Security

Louisville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

26.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Practices, Security Operations, Crisis Management, Customer Service, Communication Skills, Leadership Skills, Attention to Detail, Problem Solving, Conflict Resolution, Training and Development, Incident Reporting, Audit Skills, Interpersonal Skills, Computer Skills, Staff Management, Performance Monitoring

Industry

Security and Investigations

Description

The Site Supervisor will be responsible for the daily operations, training and development of Security Officers at their location. The successful candidate will possess a strong knowledge of supervisory practices, procedures, and security operations. A resume must be provided for consideration. Candidates must possess both security and supervisory experience. ● Immediate responsibility to direct, supervise, and support assigned site Security Officers. ● Monitors the performance of Security Officers, Patrol Officers, and SOC Operators, performing random inspections and providing direction as needed. ● Maintain weekly schedules to ensure each post is staffed with capable and trained personnel. ● Escalate staffing concerns immediately to the Account Manager. ● Communicate daily and weekly with the Account Manager regarding account performance and Security personnel performance. ● Assist with the training and development of Security personnel. ● Conduct investigative video reviews and report findings; Assist in conducting investigations and update requestors in a timely manner. ● Review incident reports for quality, completeness, and accuracy. ● The Site Supervisor will act as a liaison between the Account Manager, Operators, and Security Officers, providing coaching, recognition, and corrective discipline. ● Perform audits and run reports as needed. ● Inspects posts as scheduled and meets with Officers to outline tasks and responsibilities. ● Ensure that Officers sign in and out for their scheduled shifts accurately for every shift. ● Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner. ● Assists in conducting on-the-job-training for newly assigned security officers as necessary. ● Ensures Security Officers adhere to uniform dress and grooming standards consistent with company standards. ● Ensure timely notification of all serious incidents. ● Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices (personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.). Minimum Qualifications: ● High school diploma or equivalent ● 1+ year experience in a supervisory, or leadership role. ● Requires a year of related experience in any of the following categories; crisis management, physical security, critical infrastructure protection, risk controls, or loss prevention. ● Display exceptional customer service and communication skills. ● Ability to handle crisis situations at the client site, calmly and efficiently. ● Able to work in various environments such as cold weather, rain/snow, or heat. ● Stand or walk on various surfaces for long periods of time. ● Maintain daily logs and prepare and provide reports as required. ● Must possess strong computer skills with a high proficiency in the Google workspace and an ability to find information fast. ● Client Management Skills ● Strong Leadership skills ● Knowledge of supervisory practices, procedures, and security operations ● Ability to provide positive direction and motivate performance. ● Strong attention to detail ● Strong written and verbal communication skills ● Ability to solve conflict/problem solve. ● Maintain the highest ethical and professional standards. ● Must be able to multi-task and self-manage in a dynamic environment. ● Must be knowledgeable of all company policies and procedures. ● Maintain effective relationships with all levels of the company and client organization. Why Walden? Extensive Training: Our initial training paves the way for you to earn your Security Officer Certification. Walden Security has been recognized by Training Magazine as a Top 100 Award Winner which is awarded to companies with the most successful learning and development programs in the world! Unbelievable PERKS!: Save on phone, vacation, auto, retailers and more! Tuition Reimbursement: we believe in the professional development of our team members and provide annual reimbursement opportunities. Employee Family Scholarship: To date, Walden Security has awarded more than $300,000 in Employee Family Scholarships! Paid Time Off: offered to employees that average at least 32 hours per week Medical, Dental and Vision Insurance: multiple plan options for you and your dependents Health Savings Account: pay for health care more easily Voluntary Life Insurance: affordable plans available 401K: prepare for your retirement Employee Assistance Program: we offer free, confidential assistance for many of your life’s needs Employee Recognition Programs: we believe in celebrating the “wins” with our Walden Security team. We reward the hard work and dedication of our employees through Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year recognitions which include awards and bonuses Culture of Caring: Walden Security supports many charitable organizations Award Winning Company: Walden Security has earned significant recognition for our better working environment for our officers, better service to our customers and a dedication to quality performance standards. Promote From Within Philosophy: Walden Security offers growth opportunities for our team members who are Setting the Standard by Setting the Example® Flexible Schedules: We offer flexible scheduling with multiple shifts available including First, Second, Third and Weekend Shifts Competitive Pay! Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #SecurityOfficer Pay Rate $26—$26 USD We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth. So if you’re ready to embark on a meaningful career with one of the nation’s most dynamic and fastest growing security companies, apply with Walden Security today.

Responsibilities

The Site Supervisor will oversee daily operations and the training of Security Officers. They will monitor performance, maintain schedules, and act as a liaison between various personnel.