Security Supervisor - Elko at Maverick Colorado LLC

Elko, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

20.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Supervision, Policy Implementation, Training, Interviewing, Disciplinary Actions, Law And Order Maintenance, Customer Service, Report Writing, Incident Documentation, Emergency Response, Legal Compliance, Guest Relations, Confidentiality Maintenance, Surveillance, Investigations, Communication

Industry

Gambling Facilities and Casinos

Description

Description Team Members Will Enjoy: • Paid Time Off • Flexible schedules • Medical, Vision, and Dental insurance • Short-Term/Long-term Disability Insurance • Education Reimbursement up to $5,250 annually • 401k plan • Employee meal discount program • And more! Pay Range: $18- $20 /hr.- DOE *Housing options available after 90 days* The Security Supervisor are to protect and safeguard all interest of Maverick Casino & Hotel, Gold Country Inn & Casino, and High Desert Inn. Responsible for providing security to guests, facility, and team members. ESSENTIAL JOB FUNCTIONS: The duties listed below are examples of the work typically performed by an employee in this position. An employee may not be assigned all duties listed and may be assigned duties which are not listed below. Assist Security management with planning, organizing, and coordinating all security policies to make sure they are current and implemented on a regular basis. Train new officers, attend interviews, assist with reviews and disciplinary actions Efficiently manages and maintains law and order, personnel, and resources. Assist patrons as needed and provide excellent customer service internally and externally. Ensure all reports and correspondences are properly completed in a timely manner. Maintain an open line of communication with management. Identify security issues and develop solutions in coordination with management. Patrol company property, protect assets and ensure safety of all guests and personnel. Document and effectively write reports on all incidents. Respond to and handle emergencies using the proper method while simultaneously using the correct safety procedures. Ensure the safety of all patrons and employees. Ensure adherence of Nevada and federal laws. Create an atmosphere that encourages guests to make Maverick Gaming their choice for gaming entertainment; responsible for actively building and retaining guest relations and act as a mentor to team members to provide superior guest service. Maintain the integrity and confidentiality of the Security department and Maverick Gaming company matters. Supervise the security of casino operations, guests, team members, drops and monetary transactions. Maintain a constant surveillance throughout the casino watching for irregularities or illegal gaming devices; Immediately report suspicious or unusual activities. Interact and communicate with other department managers, Maverick Gaming, and all other regulatory personnel when necessary. Assist security management with hiring, disciplinary actions, and performance evaluations. Assist security management with schedules and assignments; maintain files and reports prepared for Security, as needed, to implement gaming operations. Assist security management with training of Security employees and establish internal policies and procedures for the staff. Oversee Security investigations of all types. Perform the duties of a Security Officer as required. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Perform all other duties as assigned. Requirements To be successful in this role, you should have previous Security experience and knowledge that includes: · High School Diploma or equivalent experience · Certified in CPR/First Aid and/or EMT preferred. · Encourage mutual respect, dignity, and integrity with all staff by setting positive examples. · Must be 21 years of age or older. · Maintain a positive and professional demeanor. · Must be dependable. · Must be registered with Nevada Gaming Control Board. · Must demonstrate and use sound judgement. · Basic computer skills required. · Ability to read and comprehend all documentation. · Ability to always communicate effectively, with all levels of employees and guests. · Neat, professional appearance with good personal hygiene. · Must be fluent in English. · Excellent communication skills, verbal and written. · Must be proficient in all up-to-date MICs and SOPs · Must pass supervisor test PHYSICAL REQUIREMENTS: Ability to work in a fast-paced casino environment. Must be able to stand, walk or sit for long periods of time, speak, and hear, write, finger, and feel, lift and carry up to fifty pounds (50 lbs.) and occasionally more. Employee frequently required to reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and endure variable temperature conditions (extreme hot or cold). WORKING CONDITIONS: This position typically works variety of shifts, including weekend and holidays. Must be able to lift 50 pounds.

Responsibilities

The Security Supervisor is responsible for protecting the interests of multiple casino and hotel properties by safeguarding guests, facilities, and team members, which includes assisting management with policy implementation and training new officers. Key duties involve maintaining law and order, handling incidents, ensuring legal adherence, and actively building positive guest relations while supervising casino security operations.