Company Description
Security Supervisor focuses on ensuring a safe and secure environment for our guests, colleagues, and assets while maintaining the highest standards of service and professionalism. The ideal candidate has strong leadership skills, excellent judgment, and the ability to respond effectively to emergencies while supporting daily hotel operations.
Job Description

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Previous experience in a Security role required
• Previous experience in Security leadership role preferred
• Computer literate in Microsoft Window applications required
• Valid BC Security License - Required
• Certification in CPR First Aid – OFA Level 2 - required
• University/College degree in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
  Additional Information

• Lead the Security team in all aspects of the department and ensure service standards are followed
• Ensure luxury guest experiences are provided through seamless service
• Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
• Complete necessary departmental administrative tasks including scheduling, payroll, performance management and coaching, in collaboration
• Assist in the creation of policies and procedures with regards to Hotel Safety & Security
• Organize scheduled departmental meetings
• Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
• Act as a lead member of the Emergency Response Team, respond and direct in cases of fire, accident, safety concerns and calls for medical assistance
• Respond to all emergency situations and provide First Aid and C.P.R. as required
• Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
• Assist guests regarding hotel facilities in an informative and helpful way
• Other duties as assigned
  Qualifications