Security Supervisor - RBC & Simcoe - Full Time Nights
Position: Security Supervisor
Site: RBC & Simcoe
City: Toronto
Status: Full Time - Nights
Hours: Continental Nights - 2100-0900
Pay Rate: $23.35/Hr
Averaging Agreement: Overtime is AA (Averaging Agreement) (88 Hours)
Internal Posting Date: Jul 29, 2025
Internal Closing Date: Aug 5, 2025
External Posting Date: Aug 12, 2025

• Deliver exceptional, proactive customer service to tenants, guests, and the public.
• Conduct visible foot, vehicle, or bicycle patrols, engaging positively with those onsite.
• Provide directions and support at lobbies, directory boards, and throughout the site.
• Collaborate with Guest Services and Tenant Services teams to enhance visitor experience.
• Remain informed of site events and activities, assisting guests accordingly.
• Maintain site security and enforce Property rules in a fair and professional manner.
• Respond to safety concerns, incidents, and emergencies including medical calls (CPR, First Aid, AED).
• Assist law enforcement and emergency responders during investigations and interventions.
• Handle trespassing, unauthorized access, and other infractions respectfully and safely.
• Monitor site activity, document reports accurately, and identify hazards for correction.
• Oversee and coordinate guard team during night shifts.
• Support training, performance monitoring, and scheduling.
• Ensure adherence to security protocols and reporting standards.
• Act as primary point of contact for escalations and onsite incidents during assigned hours.
• Promote and support the Joint Health & Safety Committee’s objectives.
• Identify and report safety hazards and take part in safety initiatives.
• Assist with power-saving practices (e.g., shutting off lights, securing doors).