Delivery of Security and Car Parking Services obligations under the Contract. Plan, deliver and review all aspects relating to the provision of Security and Car Parking services to the hospitals and ensure the flow of internal cash collection is managed. Develop and implement operational policies and procedures in line with Contract obligations. Liaise with wards/departments and develop good customer relations to ensure effective service delivery.
Respond to calls for assistance within required timescales. Support the Management team in the response to customer complaints in line with the Trust’s Complaint Procedures. Ensure the protection of NHS/ENGIE property against damage, loss, theft and waste. Manage the CCTV system in line with agreed policies within the control room and ensure Data Protection Act and relevant legislation is adhered to.
Maintain the Access Control System and related documentation: Maintain and manage other relevant systems with a direct link to Security. Ensure Security KPI’s are achieved and reported on. Ensure all necessary paperwork associated with KPI Reporting is completed. Ensure compliance with the Company’s Quality Systems.
Adhere to Health & Safety Legislation and ensure all Company policies and procedures for Health & Safety are carried out. Ensure all staff are trained on Health & Safety matters, To carry out annual appraisals of direct reports and to identify training needs. To ensure all Security Officers have a valid SIA licence for their relevant field. Manage staff rotas in line with budget and to ensure service delivery can be achieved.
Any other ad hoc duties at the request of the line manager, as deemed reasonable. The post holder may be required to undertake any other duties commensurate with their knowledge and experience. This job description is not an exhaustive list. It is also subject to change in light of service developments and in consultation with the post holder and their manager.
The post holder may be required, on occasions, to provide support in other Trust location

Please refer the Job description for details