REQUIRED SKILLS FOR THE SECURITY SUPPORT SPECIALIST POSITION

The Security Support Specialist is an integral part of our security team. Key requirements and traits for success in this role include:

• Firm, fair, and consistent boundaries with residents.
• Empathy and the ability to understand and share the feelings of others.
• Customer service skills to effectively interact with residents and staff.
• Flexibility to work various shifts, including Days, Swings, and Over-Night shifts, as we are a 24/7 facility.
• Ability to work with offenders and handle tasks such as transporting, restraining, and transferring them as needed.
• Excellent communication and organizational skills.

WHAT YOU WILL DO IN THIS POSITION

As a Security Support Specialist, you will play a crucial role in assisting the Client Advisors and Security staff. Your primary responsibilities will include transporting residents as needed, covering last-minute hospital duties, and overseeing residential clients and security functions.

Some of your duties will include, but are not limited to:

• Transporting residents to appointments, errands, and jail placements as required.
• Organizing and monitoring the transport calendar, working cooperatively with medical staff to ensure residents’ appointments are adhered to.
• Assisting residents and vendors entering or leaving the facility.
• Assisting with security and agenda checks, ensuring residents are accounted for.
• Performing daily interoffice mail delivery duties.
• Conducting security functions such as pat-downs, UA screenings, breathalyzers, and headcounts.
• Serving as role models of acceptable and expected behavior for the residents.
• Reporting and regularly communicating information to other team members.
• Writing notes and Incident Reports (IRs) for residents, positively reinforcing good behavior.
• Attending meetings.

The Security Support Specialist is an integral part of our security team. Key requirements and traits for success in this role include:

• Firm, fair, and consistent boundaries with residents.
• Empathy and the ability to understand and share the feelings of others.
• Customer service skills to effectively interact with residents and staff.
• Flexibility to work various shifts, including Days, Swings, and Over-Night shifts, as we are a 24/7 facility.
• Ability to work with offenders and handle tasks such as transporting, restraining, and transferring them as needed.
• Excellent communication and organizational skills