REQUIRED SKILLS/ABILITIES:

• Possesses the aptitude to learn and apply new programing techniques and software to site specific systems.
• Knowledge of alarm system requirements and have the ability to interpret code books and handbooks.
• Must have customer relations experience and skills.
• Field electronic practical experience required.
• Good communication skills are necessary.
• Conducts quality assurance on all completed work efforts
• Must have a positive and respectful attitude and maintain good working relationships with management staff and employees.

EDUCATION AND EXPERIENCE:

• Computer literacy and system specific training required.
• AA degree in electronics or equivalent technical/ military school supplemented with 3-5 years of related industry experience preferred, but not required.
• Communications equipment, drills and other hand tools
• Able to operate a laptop.
• Familiar with MS Office, system application software, etc.
• Valid driver’s license.
• Able to obtain Maryland and Virginia security technician license as required, sponsored by ARK.

PHYSICAL REQUIREMENTS:

• Physically able to climb overhead or crawl under spaces to complete jobs
• Must be willing to work at heights
• Must be able to operate electrical tools
• Must be able to differentiate color coding of cables
• Must be able to lift up to 30 pounds at times

• Daily communication with project manager to resolve problems and discuss job status.
• Builds a team effort.
• Maintains accurate as-built drawings and/or schematics.
• Completes associated paperwork in a timely, efficient manner per company requirements.
• Performs troubleshooting and service work.
• Terminates devices and panel wiring.
• Programs panels and systems for proper operation per plans, specifications and code requirements.
• Responsible for truck inventory control.
• Communicates with ARK team members to effectively pursue company goals and criteria of installing alarm systems according to acceptable standards and practices.
• Communicates with customer concerning the importance, operation and status of their security and electronic system. Assures customer satisfaction.
• Conducts quality assurance.
• Installation of system wiring as applicable
• Other duties as assigned