JOB DESCRIPTION

Allied Universal® is hiring a Security Systems Analyst. The Security Systems Analyst is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems.

QUALIFICATIONS:

• High school diploma or equivalent
• Minimum of two (2) years of experience with security systems to include basic operations and management of access control, CCTV, and intrusion alarms
• Advanced knowledge of access control and CCTV systems
• Detailed knowledge of physical security through experience, training, and certifications
• Effective oral and written communication skills
• Knowledge of Word, Excel, Power Point, etc.
• Ability to effectively communicate verbally and in writing
• Able to work a flexible schedule to accommodate client’s business needs
• Able to identify critical issues quickly and accurately
• Basic understanding of network technology
• Self-driven and possess strong analytical and problem-solving skills
• Ability to work independently as well as with a team
• Ability to prioritize and complete tasks within defined deadlines
• Ability to learn new concepts quickly
• Identify and resolve critical issues quickly and accurately
• Customer service skills by aiding customers, employees, and visitors in a courteous and professional manner
• Cultural awareness and sensitivity

PREFERRED QUALIFICATIONS:

• College degree in Electrical Engineering, Electronics Technology, or related field

• Serves as an operator / administrator of enterprise physical security systems Including access control, CCTV, and advanced security applications such as biometrics, video analytics, and visitor management
• Ensure security staff Is properly trained on all applicable physical security systems, including access control, CCTV, and alarm systems
• Ensures physical security systems and controls are operating efficiently
• Provides support for client and regulatory/compliance audits, surveys, and inspections
• Provides direct customer service to associates, clients, and visitors
• Supports and monitors company safety program and policies
• Create ID/Access Badges for new employees and contractors across the platform
• Assist with system/site design and improvement recommendations
• Responsible for ensuring all necessary personal certifications to perform responsibilities are current
• Respond to Incidents and critical situations In a calm, problem-solving manner
• Conduct regular and random patrols around the business and perimeter