Location: Northampton (with regular travel to Head Office in Burton on Trent and client sites)
Salary: £44,000 per annum + additional bonus structure
Contract Type: Permanent, Full-time
Hours: Monday - Friday, 8:30 AM - 5:00 PM (Flexibility required for additional hours, including occasional weekends)

JOIN A MARKET-LEADING SECURITY COMPANY

At Herongrange Group, we are committed to delivering cutting-edge security solutions across the UK. With five specialist divisions, we provide tailored, high-quality security services to businesses, individuals, and VIPs. Our innovation-driven culture ensures we stay ahead of the competition, making this an exciting time to join our expanding team.
We are seeking a Security Systems Manager to oversee our security operations, lead a dynamic team, and ensure the highest standards of service for our clients. This role is ideal for a proactive leader with a passion for security technology and customer service excellence.
As an equal opportunity employer, Herongrange Group welcomes applications from all backgrounds and experiences.

YOUR ROLE & RESPONSIBILITIES

Reporting to the Chief Operating Officer, you will oversee the operational performance of our UK security services, including Temporary CCTV, Construction Site Security, Access Control, and Monitoring/Response services. Your primary responsibilities include:

• Operational Excellence – Oversee the implementation and maintenance of security systems, ensuring service delivery meets high standards.
• Client Engagement & Business Development – Build and maintain strong relationships with clients, understanding their security needs and providing tailored solutions.
• Team Leadership – Recruit, train, and manage a team of security professionals, ensuring continuous improvement and motivation.
• Performance Management – Monitor key performance indicators (KPIs) and service level agreements (SLAs), ensuring targets are met or exceeded.
• Regulatory Compliance – Ensure all security operations comply with industry regulations, company policies, and health & safety standards.
• Innovation & Efficiency – Identify opportunities for process improvements, cost savings, and the integration of new security technologies.
• Incident Management & Investigation – Lead and support investigations into security breaches, incidents, and system failures.

To succeed in this role, you should have:

• Proven experience in security operations management with a strong understanding of security technologies (CCTV, access control, monitoring systems).
• Strong operational management skills in a multi-site or area management role.
• Excellent client relationship management and communication abilities.
• A solid understanding of security technology (CCTV, access control, monitoring systems).
• Knowledge of security regulations and best practices.
• Health & safety experience within a security or construction environment.
• Flexibility to work additional hours when required.
• A full UK driving licence (essential).
• Experience in investigations (preferred).
• Familiarity with the construction sector (preferred)