JOB DESCRIPTION

The Security Systems Specialist is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems.
Full Time: Monday - Friday (In Office)

FORMAL EDUCATION, LICENSES, AND CERTIFICATIONS REQUIRED:

• Must possess a high school diploma or equivalent

TYPE AND LENGTH OF SPECIFIC EXPERIENCE REQUIRED:

• Must possess a minimum of two (2) years of experience with security systems to include basic programming and operations management of access control, CCTV, and intrusion alarms; specifically, Lenel OnGuard and Genetec Security Center

KNOWLEDGE AND SKILLS REQUIRED:

• Effective oral and written communication skills
• Knowledge of Word, Excel, Power Point, etc.
• Ability to effectively communicate verbally and in writing
• Must be able to work a flexible schedule to accommodate international business hours
• Able to identify critical issues quickly and accurately

PHYSICAL REQUIREMENTS AND ENVIRONMENT:

• Office setting with minimal to no exposure to extreme temperatures
• Major activities include interfacing with site and contractor personnel; working on PC while sitting; telephone use
• Physical effort is limited, to include standing, bending, light lifting, and stretching and reaching
• Must be able to submit to drug screening to the extent permissible by law
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

• Responsible for the maintenance and day-to-day operations of all access control and CCTV operations globally; this includes monitoring and troubleshooting problems with physical security equipment, servers, and workstations on a global level
• Develop and implement a preventive maintenance program based on vendor data and quality control standards
• Serve as the main point of contact for all issues relative to corporate ID badging, access control, CCTV, and alarm systems on a global wide spectrum
• Act as the department representative interacting with service/project integrators for repair and maintenance of all access, CCTV, and alarm systems
• Develop site proposals (quantity varies depending on client needs); develop site planning and construction plan reports (quantity varies depending on client needs)
• Development of training materials; serve as the department’s trainer for all users of the corporate security access, CCTV, and alarm systems
• Create ID/Access Badges for new employees and contractors across the global platform
• Assist with system/site design and improvement recommendations
• Participate in project or service-related conference calls and meetings to align with project/service needs
• Maintain up-to-date documentation of the department’s processes and procedures; maintain up-to-date documentation of service and project logs for all access control, CCTV, and alarm systems. Provide reports as needed
• Responsible for ensuring all necessary personal certifications to perform responsibilities are current
• Advise on technological trends in systems managemen