Security Systems Technician at Fortis Fire & Safety

Northbrook, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

33.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CCTV Systems, Access Control, Intrusion Alarm Systems, IP-based Camera Systems, Computer Networking, System Diagnostics, Troubleshooting, Low Voltage Wiring, Customer Service, Technical Support, Inventory Management, Software Programming

Industry

Facilities Services

Description

We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees. Company Overview At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time. We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide. Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day. If you are ready to be exceptional in your chosen career, apply to work with us today! Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes: Paid vacation and sick time Company Paid Holidays Additional paid time off for life events (e.g., jury duty, bereavement) Competitive compensation 401(k) retirement plan with competitive company match Medical, Dental, and Vision insurance Short-term/Long-term disability insurance Life Insurance Career Advancement Opportunities and more! **This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process** Job Summary: LaMarco Systems is seeking a skilled and motivated Security Systems Technician to join our Northbrook, IL office! This role will be responsible for all technical aspects of servicing and maintenance of commercial security systems that includes low voltage security alarm, video surveillance, networking, and access control systems. Essential Duties and Responsibilities: Provide technical support to both internal teams and external customers in a professional and timely manner Diagnose, troubleshoot, and resolve issues related to CCTV systems, access control, card readers, locking hardware, and associated server/software programming Accurately complete service documentation and work orders using the company’s electronic CRM system Manage and follow assigned service schedules using a company-issued mobile device, in coordination with the Service Coordinator/Manager Deliver high-quality customer service, including system training and support as needed Participate in ongoing training and professional development to stay current with industry technologies and best practices Maintain accurate inventory records and manage parts and materials effectively Operate company vehicles safely and in compliance with all applicable laws and company policies Participate in an on-call rotation and work overtime as required to support business needs Perform other duties as assigned to support team and organizational objectives Required Skills & Qualifications Minimum of 3 years of hands-on experience in servicing, troubleshooting, installation, and programming of commercial access control systems, intrusion alarm systems, and/or IP-based camera systems Working knowledge and experience with one or more of the following manufacturers and platforms is preferred: Bosch, Bluebox, Brivo, Eagle Eye, Exacq, S2, and Schlage Engage Solid understanding of basic computer networking concepts, hardware, and system diagnostics, with the ability to quickly learn new software applications and technologies Ability to obtain and maintain a Permanent Employee Registration Card (PERC) issued by the State of Illinois Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record. Strong problem-solving skills and attention to detail Effective communication skills with both technical and non-technical audiences This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc... Compensation Rate $27—$33 USD This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel. Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws. Applicant Notices Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants. Applicants may review the following notices at any time: Federal Notices FMLA General Notice (English) FMLA General Notice (Spanish) USERRA Rights Notice (English) USERRA Rights Notice (Spanish) Employee Polygraph Protection Act (EPPA) Notice (English) Employee Polygraph Protection Act (EPPA) Notice (Spanish) E‑Verify Participation Posters Right to Work Posters E-Verify Notice Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov Illinois Notices Your Rights Under Illinois Employment Laws Illinois Paid Leave for All Workers Act Illinois Equal Pay Act – Pay Transparency Notice VESSA (Victims' Economic Security and Safety Act) Illinois Right to Privacy Poster (English) Illinois Right to Privacy Poster (Spanish) Illinois Right to Privacy Poster (Polish) California Notices CA Minimum Wage CA Paid Sick Leave CA Pregnancy Disability/CFRA Leave CA Whistleblower Protections CA Transgender Rights North Carolina Notices NC Wage & Hour Notice NC OSHA Notice

Responsibilities

Responsible for the technical servicing, maintenance, and troubleshooting of commercial security systems, including CCTV, access control, and networking. The role involves managing service schedules, completing electronic documentation, and providing system training to customers.