About Us

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

About the Role:

Reporting to the Regional Manager FNQLD, you will be responsible for the installation, commissioning, servicing and maintenance of electronic security systems.

Based in Townsville, you will work across a range of customer sites and projects, with opportunities to travel throughout Queensland. This hands-on role suits a technician who enjoys solving problems, working independently in the field and building trusted relationships with customers.

You will be supported by an experienced team and have access to modern systems, tools and technology to help you deliver high-quality outcomes.

Key Responsibilities

• Install, commission, service and maintain CCTV, access control, intrusion alarm and associated electronic security systems.
• Conduct fault-finding, diagnostics and repairs to ensure systems remain reliable and operational.
• Complete preventative maintenance and scheduled service work to a high standard.
• Read and interpret technical drawings, specifications and customer requirements.
• Provide professional onsite technical support and advice to customers.
• Complete service reports, commissioning documentation, timesheets and other job-related records accurately.
• Ensure all work is completed in line with relevant Australian Standards, Queensland licensing requirements, site procedures and WHS obligations.
• Identify opportunities for system upgrades, improvements and additional customer solutions.
• Travel throughout Queensland as required to support customer sites and project delivery.
• Represent the business professionally and contribute positively to a strong team culture.

About You:

You are a reliable, safety-conscious technician who takes ownership of your work and delivers a high standard of service every time. You can work autonomously, communicate confidently with customers and remain calm when resolving technical issues in the field.

To be successful, you will bring:

• A minimum of 3 years’ experience in electronic security, electrical, communications or a related technical field.
• Proven experience installing and servicing CCTV, access control and alarm systems.
• A current Queensland Security Licence.
• Relevant trade qualifications, technical certifications or industry training.
• Strong fault-finding, diagnostic and problem-solving skills.
• A customer-first mindset and the ability to build positive working relationships.
• A commitment to safe work practices, quality workmanship and compliance.
• A current driver’s licence.
• The ability and willingness to travel throughout Queensland when required.
• A genuine interest in technology and developing your knowledge of modern security solutions.

What We Offer

• EBA rates, including RDOs and allowances
• Tool of Trade Vehicle, mobile & uniform provided
• Permanent full-time role with long-term stability
• Variety of work across FNQLD & Queensland
• Career progression into supervisory or specialist roles
• Access to nationally recognised training and leadership development
• The opportunity to join a respected business with a strong reputation in fire protection

Benefits and Perks

• Attractive renumeration, bonus structure and company vehicle
• Career development opportunities within a global organisation
• “Everyone is a Leader” workshops – Supporting your long-term career progression
• Supportive team culture with strong systems, processes, and leadership backing.
• Employee discount portal across thousands of retailers (including insurance, health and groceries)
• Fitness passport for you and your family

Pre‑Employment Requirements

The successful candidate will be required to undertake a mandatory pre‑employment medical assessment, Drug & Alcohol test, and a National Police Check.

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• Do you hold a current security licence?
• Are you willing to undergo a pre-employment background check?
• Are you willing to undergo a pre-employment medical check?
• Are you willing to undergo pre-employment drug and alcohol screening?