ROLE OVERVIEW

We are currently recruiting for a Security Controller Workforce Planner to join our passionate and driven Security team based at our Head Office in Ipswich.

KEY RESPONSIBILITIES:

• Workforce Planning – Shift allocation; Staff attendance monitoring; Sourcing and coordinating cover for vacant shifts and in the case of absence or sickness.
• Staff Welfare – Conduct regular checks on lone workers in the field.
• CCTV Monitoring – Observing cameras from across our national sites for intruder detection purposes.
• Incident Reporting – Liaising with clients regarding on-site incidents, following escalation processes and procures, as necessary.

• Data Management – Collating and processing staffing data, as required.

  About You:

• Applicants must have the right to work in the UK

• A proven track record in workforce planning or recruitment is highly desirable.
• Experience working within the Security industry would be highly advantageous – the experience of working in a control room environment would be of particular interest.
• Agile and effective in responding quickly to situations.
• Attention to detail, and the ability to work strategically and think one step ahead will be essential.
• Highly organised, efficient, and able to multi-task, candidates who are adaptable and results-orientated are most likely to thrive in this role.
• Fully conversant with Microsoft Office, with particular emphasis on Word & Excel.