Segundo/a Jefe/a de Spa at Barceló Hotel Group

Cádiz, Andalusia, Spain -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Client Satisfaction, Protocol Compliance, Sales Promotion, Team Management, Staff Selection, Staff Training, Administrative Processes, Accounting Processes, Inventory Management, Facility Maintenance Supervision, Commercial Skills, High Customer Orientation, English

Industry

Hospitality

Description

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: Royal Hideaway Luxury Hotels & Resorts Barceló Hotels & Resorts Occidental Hotels & Resorts Allegro Hotels All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team! What will you do? • Colaborar en el cumplimentar los objetivos marcados de servicio, satisfacción de clientes y eficacia de los procesos wellness. • Colaborar y apoyar en la supervisión y control del cumplimiento de protocolos. • Proponer y coordinar las ofertas para la captación de clientes, diseño de promociones, etc., con la aprobación del Director del Hotel. • Gestionar al equipo de Spa En ausencia del Responsable del mismo (selección, acogida, integración, formación, turnos, bajas, altas, etc.). • Participar en los procesos administrativos y contables propios de la gestión de cobros de la recepción del SPA. • Gestionar y supervisar el aprovisionamiento de materiales y productos utilizados para el desarrollo de los servicios. • Supervisar la limpieza y mantenimiento de las instalaciones, avisando a la Gobernanta y al Jefe de mantenimiento de cualquier posible incidencia. What are we looking for? • Formación requerida: Grado Universitario o Grado Superior especializado. • Experiencia mínima de al menos 2 años en puesto similar. • Habilidades comerciales, alta orientación al cliente. • Inglés nivel alto. • Se valorará conocimiento intermedio de paquete Office. Your benefits: *You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues. * Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career. * We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join. *You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform. * We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future! As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including: 1. Exclusive discounts on hotels and travel for you, your family, and friends. 2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group. 3. Ongoing discounts with various companies related to leisure and free time. 4. Special offers with product and service companies. 5. Exclusive agreements with different training and business schools Contract type: Fijo Discontinuo (duración determinada) Únete a una compañía de referencia, tanto en el ámbito nacional como internacional, en continua expansión. En Barceló Hotel Group, lo que verdaderamente importa son las personas. Súmate a formar parte de un equipo que crea en ti y apueste por tu desarrollo profesional. En Barceló creemos en el talento en todas sus formas. Si hoy no encuentras la vacante ideal, nos gustaría recibir igualmente tu currículum e incorporarte a nuestro pool de candidatos. Nos encantará conocerte y contar contigo cuando surja la oportunidad perfecta. Gracias por querer formar parte de Barceló.

Responsibilities

The role involves collaborating to meet service objectives, client satisfaction goals, and wellness process efficiency, while also supporting the supervision and control of established protocols. Responsibilities include managing the Spa team in the absence of the Head, coordinating client acquisition offers, and overseeing administrative and supply processes.