WHY JOIN RG8 FACILITIES?

At RG8, we believe in building strong relationships — with both our clients and our team members. As a self-employed concierge, you’ll enjoy the flexibility of freelance work with the support and professionalism of an established facilities provider. We’re looking for resourceful, dependable individuals who take pride in their work and want to make a positive impact on the communities we serve.

ROLE OVERVIEW

RG8 Facilities is looking for a professional, self-motivated Self-Employed Concierge / Front of House to provide ad hoc cover across our developments. This role involves covering evening shifts, as well as annual leave and sickness for other team members. As a key member of our facilities team, you will act as the first point of contact for residents, delivering exceptional customer service and maintaining a high standard of presentation and security throughout the building.
If you have experience in concierge, front of house, hospitality, or customer service, and you’re looking for flexible, self-employed work with a respected facilities management provider, we want to hear from you.

KEY RESPONSIBILITIES

• Resident Support: Be available to assist residents throughout your shift or ensure suitable cover/signposting when away from the desk.
• Ad Hoc Shift Cover: Provide flexible cover for annual leave, sickness, and unplanned absences, with availability for evenings and occasional weekends.
• Cleanliness & Maintenance: Carry out light cleaning duties during the night and report any maintenance issues promptly.
• Parcel & Key Management: Receive, log, store, and issue parcels and keys in accordance with company procedures.
• Access Control: Coordinate and supervise access for contractors, deliveries, and utility services while maintaining security protocols.
• Utilities & Reporting: Perform meter readings as needed and provide thorough, clear handovers to incoming team members.
• Safety & Security: Conduct routine building patrols, monitor CCTV, manage parking, and perform regular safety checks.
• Waste Management: Carry out bin rotation and liaise with waste collection services.