DESCRIPTION

We are a full-service, commercial real estate firm that delivers highly specialized Asset Management Services and focuses primarily on Manufactured Housing and Self-Storage. We own and operate over 120 properties across 30 states. We are seeking innovative, passionate, and motivated individuals looking for an opportunity to join a fast-growing organization with tremendous professional growth opportunities. Our achievements hinge on our capacity to implement our guiding principles, fostering a distinctive organizational culture that sets us apart from others. Only by doing so can we cultivate an atmosphere where meaningful relationships and productive work converge, paving the way for continuous improvement and innovation. Our team is made up of uniquely qualified, professional individuals who understand the complexities and challenges of acquiring and managing our key assets. We are known for providing a space where your contributions are valued, your ideas are heard, and the value you provide is recognized through career advancement and financial opportunities.

SELF STORAGE FACILITY MANAGER QUALIFICATIONS:

• Willingness to work respectfully with people of diverse backgrounds
• 2-3 years of managerial experience
• Basic computer skills and proficiency in Microsoft Word & Excel
• Strong written and verbal communication
• Professional presentation
• Must have a flexible schedule with weekend availability
• Ability to solve problems involving: residents, personnel, finances, equipment/ maintenance issues, emergency situations, etc.
• Willing to learn and a drive to improve community/asset
• Ability to lift to 50 pounds is required
• Valid driver’s license and clean background required in order to complete daily bank deposits

POSITION PURPOSE:

As the Self Storage Facility Manager, you will be responsible for the day to day operation of the self-storage facility including excellent customer service, keeping the property clean, performing light landscaping/maintenance, providing tours of the property, and by meeting revenue goals by renting units, selling tenant insurance and other retail supplies. The Self Storage Facility Manager will manage all account receivables by taking full ownership of all collections of delinquent units. The Self Storage Facility Manager must be able to offer exceptional customer service both in person and on the phone. The ideal candidate for this position will have an entrepreneurial spirit, strong sales skills and a drive to help the facility succeed! This position also includes property maintenance and landscaping as needed.

SELF STORAGE FACILITY MANAGER RESPONSIBILITIES:

• Renting storage spaces based on customers’ needs using strong sales strategies
• Providing excellent service and building excellent rapport with new and existing customers
• Accepting payments and completing daily bank deposits
• Preparing auction units according to procedure and lien laws as needed.
• Handle customer inquiries or problems in a courteous, professional, and timely manner.
• Meet sales goals for insurance, merchandise, and unit rentals.
• Perform company policies in opening/closing the office each day.
• Respond to customer inquiries and resolve customer complaints.
• Keeping the property and office clean and tidy, walking around the property performing lock checks and showing the units to customers
• Maintaining curb appeal that includes maintenance and landscaping
• Physical requirements of the job include daily walks of the property, cleaning the units and the property, opening and closing the storage doors (up to 50 lbs.), and similar light activities
• Other general office and maintenance duties