REQUIREMENTS:

• Sales or customer service experience preferred
• Excellent communication and problem-solving skills
• Able to work independently and as part of a small, dedicated team
• Hands-on approach and attention to detail
• Basic IT and administrative skills
• Full UK driving licence is essential

FULL-TIME | CUSTOMER-FOCUSED | HANDS-ON ROLE

We’re looking for a reliable and customer-focused Self-Storage Representative to join our growing team. This is a varied, hands-on role working across multiple self-storage sites in the Midlands, supporting customers and maintaining high site standards.
We pride ourselves on offering secure, tidy, and cost-effective storage, backed by excellent customer service. If you’re self-motivated, friendly, and enjoy working both independently and as part of a team, we’d love to hear from you.

KEY RESPONSIBILITIES:

• Handle inbound self-storage enquiries (phone, email, walk-ins)
• Meet potential and existing customers on site
• Assist customers with all storage enquiries and account support
• Maintain site cleanliness, carry out basic container cleaning and preparation
• Perform minor site maintenance and daily checks
• Manage customer accounts using our in-house database
• Carry out admin tasks and support day-to-day office functions
• Work towards agreed KPIs and sales targets