DO YOU HAVE A PASSION AND ABILITY TO SUPPORT SEND LEARNERS? DO YOU LOVE THE HOSPITALITY INDUSTRY AND WANT TO INSPIRE THE NEXT GENERATION?

At Umbrella, we’re proud to champion and support a generation of hospitality apprentices – giving every learner the tools, confidence, and opportunities to thrive.
We’re offering the chance to train and inspire the next generation – and we’ll even fund your qualification to get you there.
Umbrella Training is an award-winning, UK-wide training and apprenticeship provider specialising in the hospitality sector.
As part of our growth plans, and to support our learners, were looking for someone to join our team who is passionate about SEND learners, supporting persons with additional needs to excel on any apprenticeship with us. Experience of Hospitality is desirable so that you can best support the learners and understand the industry they work in, or alternatively a passion for the industry with experience assisting SEND learners is also preferable.

In summary, you’ll have:

• Relevant SEND experience/knowledge or strong hospitality experience with a drive to support learners with complex needs into employment
• A deep passion for hospitality and inclusive learning
• The ability to design and deliver internal training to help our whole team support SEND learners – including creating the best possible learning environment for neurodivergent apprentices, all gained throughout your qualification learning.
• Functional Skills in English and Maths - or equivalent

As part of our hiring package to become a SEND Skills Coach, we can offer fully funded places on:

• Specialist SEND Qualification – for those passionate about supporting learners with additional needs, including our growing community of neurodivergent apprentices

As a Skills Coach, you’ll play a vital role in supporting a caseload of learners enrolled on our apprenticeship programmes. Your responsibilities will include delivering engaging training sessions both in person and virtually, assigning tasks and coursework, providing timely feedback through marking, and preparing learners for their assessments. This role offers the ideal balance of meaningful learner interaction and focused, task-based work - all in the luxury hospitality sector.
Why join us?
This is a rare opportunity to use your hospitality expertise in a new, rewarding way – shaping a diverse and inclusive future for our industry while gaining a nationally recognised qualification.
You’ll also be part of a close-knit, remote team that genuinely supports one another. We meet quarterly for inspiring team away days that keep our shared passion for hospitality alive and thriving. And that’s just the beginning—there’s so much more we’d love to tell you.
Please note our Head Office is based in Medway, so proximity to Medway and London is essential.
Umbrella Training is committed to safeguarding children, young people, and Vulnerable adults. All appointments are subject to a satisfactory enhanced Criminal Records Bureau disclosure.
Job Type: Full-time
Pay: Up to £35,000.00 per year

Benefits:

• Additional leave
• Company events
• Free or subsidised travel
• Health & wellbeing programme
• Work from home

Application question(s):

• Are you located in a commutable distance to Medway, Kent?

Experience:

• Teaching Assistant: 1 year (preferred)
• Hospitality: 1 year (preferred)
• SEND: 2 years (preferred)

Licence/Certification:

• Driving License (preferred)

Willingness to travel:

• 50% (required)

Work Location: Hybrid remote in Chatham ME4 4QZ
Application deadline: 15/09/2025
Reference ID: Trainee Skills Coac

Please refer the Job description for details