Senior Aboriginal Client and CSO at NSW Government Department of Communities and Justice
The Hill, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

110271.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cultural knowledge, Community engagement, Customer service, Project support, Data management, Report writing, Communication, Relationship building, Cultural safety, Record keeping, Project delivery, Collaboration

Industry

Government Administration

Description
Senior Aboriginal Client & Community Support Officer   Location - Newcastle Employment type – Ongoing full-time role Salary - $99,938.00 - $110,271.00 pa, plus superannuation and leave loading   This position is open to Australian Aboriginal and Torres Strait Islander people only   Your role   As an Aboriginal Client & Community Support Officer, you’ll play a vital role in supporting Aboriginal clients and communities engaging with the court system. This is a great opportunity to make a meaningful impact by contributing to culturally appropriate services, promoting positive community relationships, and helping improve access to justice for Aboriginal people.   What you’ll do   In this rewarding role, you’ll make a real difference by supporting Aboriginal clients and communities through culturally informed service and project delivery at Campbelltown Local Court.    Provide meaningful project support, exceptional customer service, and culturally safe assistance to Aboriginal clients. Contribute to the design, delivery, and promotion of innovative Aboriginal-focused programs and services. Prepare reports, manage records and data, and help coordinate impactful community engagement initiatives. Be part of a supportive, collaborative team that celebrates cultural respect, inclusivity, and community impact in a dynamic, people-focused environment.   What we’re looking for   We are seeking a passionate Aboriginal and/or Torres Strait Islander professional who is ready to make a positive impact in the community.    A proud Aboriginal and/or Torres Strait Islander person with strong cultural knowledge and community connections. Holder of a current driver’s licence (unrestricted) and willing to travel as required. Strong customer service skills with a friendly, respectful approach. Excellent verbal and written communication, confident engaging with diverse people. High attention to detail with the ability to accurately manage data. A team player who is organised, adaptable, and committed to making a meaningful difference.    As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people.   Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.   There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:   Confirmation of Aboriginality form or Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:   is of Aboriginal and/or Torres Strait Islander descent, and identifies as an Aboriginal and/or Torres Strait Islander person, and is accepted as a such by the Aboriginal and/or Torres Strait Islander community.     Download the role description.     If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.   For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people https://www.dcj.nsw.gov.au/about-us/careers-at-dcj/pathways/careers-for-aboriginal-people.html   What We Offer   We offer a variety of benefits, including:   A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs.   Want more information?  Visit our website to see more information on Working for us.   We do work that really matters   Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.   Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!   Are you ready to join us?   Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the requirements of the role and answer the targeted question below:   Targeted Question 1   Can you describe your experience working with, or your connection to the local Aboriginal and Torres Strait Islander communities?  In your response, please include how you have built relationships, demonstrated cultural respect, and supported the Aboriginal community needs.   Applications close Tuesday, 19 May 2026 at 11:59 pm AEST.   Got a question?   For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Tani Rockley on 0407 395 270 or at tania.rockley@dcj.nsw.gov.au   If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via anjy.fayad@dcj.nsw.gov.au   Visit Recruitment adjustments on the DCJ website to learn more.   Inclusion and Diversity lies at the heart of how we recruit   We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.   To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.   Other Information   A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.   For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).     Thank you for your interest in this role. We look forward to receiving your application.   To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/   The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience   The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

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Responsibilities
The role involves providing culturally informed support to Aboriginal clients and communities within the court system. Responsibilities include project delivery, data management, and coordinating community engagement initiatives.
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