We are a global medical communications agency blending deep scientific expertise with creative brilliance to inspire change. Behaviour change starts with inspiration. By infusing vibrant creativity into our work, we produce engaging medical communications that have the power to captivate and spark action.
Our absolute commitment to scientific precision across diverse therapy areas, including the complex fields of rare disease, oncology and advanced therapies, ensures we can make change a reality. For over 10 years, our team of exceptional PhD and advanced degree medical writers, strategists and world-class creatives have generated
award-winning innovation across medical affairs and commercial disciplines.
We are driven by a desire to create inspiring work that changes lives for the better, always guided by our core values – INTEGRITY, IMAGINATION, AGILITY, COLLABORATION and EMPOWERMENT – that underpin who we are and the positive culture of our team.
Part of Synaptiq Health, our network is made up of market access & HEOR consultancy, Initiate, and healthcare PR specialist, Beyond PR.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Proven experience as an Account Director within a medical communications agency
• Bachelor’s degree in life sciences, communications, marketing or a related field
• Exemplary understanding of medical communications, healthcare regulations and industry guidelines
• Excellent project management skills, with the ability to handle multiple accounts simultaneously
• Exceptional interpersonal and communication skills, with the ability to build rapport with clients and internal stakeholders
• Strategic mindset, capable of providing innovative solutions and strategic guidance to clients
• Ability to travel for client meetings, conferences and industry events, with appropriate visa certifications

ROLE

We are seeking an experienced Account Director or Senior Account Director to join our Client Services team, working with a defined cluster of Global and EU clients. You will take responsibility for the growth of a portfolio of accounts, taking ownership of the Emotive relationship with key clients and senior-level stakeholders. In our agile and autonomous structure, you will lead and manage a team of talented client services colleagues who are all driven to transform lives by inspiring change that has a positive impact on people’s health. You will have oversight to manage the planning and delivery of account activities and programmes to the client’s satisfaction, ensuring delivery is on time and within budget. Alongside our senior medical and brand strategists, you can also play an active role in business development with both new and existing clients, including leading pitches.