WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

PROFESSIONAL SKILLS

Customer Orientation
Complex Problem Solving
Strategic Thinking
Creative Thinking
Effective Communication

TECH INDUSTRY & SAP GENERAL SKILLS

Agile Methodology
Process Improvement
Software as a Service (SaaS)
Cyber Security
Key Performance Indicators (KPIs)
SAP Cloud Suite Portfolio
RISE and GROW with SAP
SAP Corporate Strategy

WHAT YOU’LL DO:

As an Account Director (AD) at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, delivering value via SAP solutions, and ensuring that customer business objectives are met.

• Serve as the end-to-end account owner and maintain senior client relationships
• Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities
• Lead (virtual) account team and coordinate all roles across the customer
• Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells
• Utilize expert governance and stakeholder management skills
• Interpret consumption data and drive insights to action
• Orchestrate resources such as junior sales quota carriers as needed
• Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization

ROLE SPECIFIC SKILLS

Competitive Positioning
Relationship Building
Partner Relationship Management
Account Governance
Customer Value Journey Alignment
Account Strategy
Customer Engagement
Sales Forecasting
Industry Knowledge
Customer Value Proposition