Senior Account Executive, Ad Sales at Coupang, Inc.

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Account Management, Revenue Growth, Media Solutions, Customer Outreach, Education, Objection Handling, Escalation Handling, Presentations, Negotiation, Problem-Solving, Customer Service, Attention To Detail, Prioritization, Communication

Industry

Software Development

Description

Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview As a Senior Account Executive on Coupang Ads team in Taiwan you will be responsible for sales and account management driving growth of advertisers on our platform in Taiwan. In this role, you will build relationships and manage our mid market accounts to drive revenue growth through innovative media solutions. This role offers a unique opportunity to be at the start of our ads group launch in Taiwan and make a significant impact on Coupang’s growth in Taiwan and seller success. What You Will Do As a Senior Account Executive, you will conduct sales activities that drive advertising revenue and customer success for top TW-based sellers that sell and advertise their products on Coupang global websites You will own the advertising customer experience and advocate on your customers’ behalf Your day to day activities will include direct customer outreach, sales, education, and objection and escalation handling; including face to face presentations, video conferencing, and telephone sales You can expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes. This is a critical role and your efforts will drive advertiser commitment, revenue growth and product improvements Basic Qualifications Bachelor's Degree or equivalent experience Minimum of 5 years professional selling or digital advertising experience Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions Relationship sales and negotiation skills Problem-solving passion and customer service orientation Attention to detail and ability to prioritize multiple tasks simultaneously without sacrificing the ability to dive deep Strong written and verbal communications skills Preferred Qualifications Master’s Degree in Business Administration or other field E-commerce background, preferably with experience in e-commerce advertising Experience using analytical, sales, and productivity tools including SalesForce and Excel Track record of successfully scaling advertising business campaigns Performance ADs and PPC/DSP experience English and/or Korean language proficiency Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

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Responsibilities

The Senior Account Executive will conduct sales activities to drive advertising revenue and ensure customer success for top Taiwan-based sellers advertising on Coupang's global websites. This role involves owning the advertising customer experience, advocating for customers, and performing direct outreach, sales, education, and handling escalations.