Are you a SaaS sales professional with a strong commercial drive who enjoys unlocking revenue through renewals? If you have experience in Account Management, or a similar renewals-related role, we want to hear from you!
At Kahoot!, we’re looking for a Senior Account Executive - Renewals to join our team. In this role, you’ll take charge of executing and managing renewals across EMEA. You’ll work closely with our Customer Success and Account Executive teams, driving renewal efforts while also identifying opportunities for growth and process optimization.
If you thrive in an entrepreneurial environment, are passionate about maximizing revenue, driving efficiency, and want to contribute to a company that’s transforming the way people learn, keep reading!

REQUIREMENTS

• 5+ years of experience in driving renewals within value-based B2B SaaS sales, working with enterprise customers.
• Proven success in managing a portfolio of accounts, securing large expansions, and driving customer growth.
• Strong commercial and business acumen, with a hands-on approach.
• Skilled at engaging decision-makers and key stakeholders, building lasting relationships.
• Excellent sales and negotiation skills.
• Project management skills with past examples in process optimization and cross functional collaboration.
• Structured and data-driven mindset.
• The ability to work both, independently and as part of a team.
• Energised by a performance, fast-paced and dynamic environment.
• Can relate to our Commercial Mantras: Professionalism, Pro-Activity, Sense of urgency, Trust, Accountability, Collaboration and Prioritization.
• Fluent in English, both verbal and written.

• Drive the renewal process for a portfolio of Kahoot! customers, ensuring timely and successful renewals of their subscriptions.
• Diligently and consistently uncover expansion and upsell opportunities to grow the portfolio.
• Create insights and overview of upcoming renewals in advance and work closely together with the Customer Success and Sales Teams to secure successful renewals and reduce churn risk.
• Develop and maintain strong relationships with existing customers, acting as a trusted advisor and point of contact for their renewal needs.
• Collaborate with customers to understand their company needs and business case, and negotiate renewal terms and pricing.
• Execute necessary commercial agreements/amendments of the renewals or expansions.
• Work closely with the Customer Success team to ensure a seamless transition from the sales process to customer onboarding and ongoing support.
• Make sure renewals flow correctly into our core systems, clean up data to keep a high data hygiene, and identify process improvement opportunities.
• Keep track of renewal metrics and provide regular reports to the Sales and Finance teams, helping to identify trends and areas for improvement.
• Weekly forecasting and reporting on expected revenue and potential upsides.
• Identify relevant stakeholders and build business cases that convince customers to keep investing in Kahoot! solutions.
• Utilize HubSpot (CRM) to manage and record all account activity, including maintaining accurate and up-to-date quotations, account activities, opportunities, and leads.