Job Title: Senior Account Manager (Agency)
Location: Remote
Department: Customer Success
Type: Full-Time, Exempt
Experience: 5+ years
Salary Range: $100,000 - $115,000 / year (+ variable commission, equity, benefits)
Estimated On Target Earnings (OTE): $140,000 - $160,000 per year
Core Hours: 9 AM - 1 PM PST / 12 - 4 PM EST

ROLE SUMMARY

Join the tvScientific team as a Senior Account Manager, where you’ll lead strategic client relationships, drive revenue growth, and ensure client success on our cutting-edge platform. As a Senior Account Manager, you’ll be responsible for managing a portfolio of key client accounts, developing and executing strategic account plans, and driving revenue growth through upsell, cross-sell, and retention initiatives. You’ll leverage your expertise in performance marketing and CTV advertising to deliver exceptional value to our clients, exceed revenue targets, and contribute to the overall growth and success of our organization. To excel in this role, you’ll need expertise in launching, managing, and optimizing campaigns across diverse digital media platforms, especially CTV advertising. Your experience should focus on digital media and advertising, emphasizing performance marketing principles. Proficiency in using Measurement and Attribution Platforms (MMPs) and supporting tools, like Google Analytics and AppsFlyer, is also required.

WHAT YOU’LL DO

• Lead and manage a portfolio of key agency client accounts.
• Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success.
• Proactively pick up the phone and engage in meaningful conversations with customers and agencies about digital media, including CTV advertising.
• Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts.
• Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential.
• Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives.
• Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results.
• Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives.
• Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges.
• Provide mentorship and support to junior account management team members.

YOU’LL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE/ARE

• 5+ years of experience as an account manager working with agency clients.
• Strong understanding of the agency landscape, monetization strategies, and digital media buying tactics
• Hands-on experience with attribution and measurement tools (e.g., AppsFlyer, Adjust, Singular).
• Technical aptitude and the ability to troubleshoot campaign issues in partnership with internal teams across product, engineering, and analytics.
• Comfort analyzing data trends and translating them into actionable insights, with strong presentation and communication skills.
• Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships.
• Bachelor’s degree in business, marketing, advertising, or related field.

At tvScientific we believe people do their best work when they feel challenged and engaged by their day to day responsibilities, when they’re surrounded by smart, hard working people, and when they have a healthy work life balance. Our company culture and benefits package reflects these beliefs.

• Full health, dental, and vision insurance - up to 95% funded by the company for employees.
• Employee stock option program.
• Company-sponsored retirement plan with a matching contribution program.
• 12 annual paid holidays (including 2 flexible days).
• Generous PTO policy (get your work done and take the time you need).
• A remote-first environment that allows employees flexibility to work from most places in the US