JOB DESCRIPTION

Overview

ABOUT THE ROLE

As an Account Manager for Agility by Aptean, you will be an integral part of our sales team, responsible for identifying and cultivating new business opportunities, fostering client relationships, and driving the adoption of our cutting-edge Agility EAM solutions. This role presents an exciting opportunity for an experienced professional to make a significant impact in the rapidly evolving EAM technology, working with customers across many manufacturing industries.

YOUR RESPONSIBILITIES

• Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.
• Identify opportunities and close deals for additional Aptean products, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.
• Identify and manage opportunistic new business situations.
• Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues.
• Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.
• Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
• Facilitate internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account.