WE’RE LOOKING FOR AN EXPERIENCED SENIOR ACCOUNT MANAGER WHO HAS EXPERIENCE WORKING WITH CHARITIES:

• Proven work experience within an agency, ideally digital or similar, as a Senior Account Manager working with charities
• Demonstrable ability to communicate, present and influence key stakeholders
• Confident financial planning and reporting
• Ability to handle challenging situations with tact and diplomacy
• Proven ability to juggle multiple priorities at a time, while maintaining sharp attention to detail
• Proven ability to be proactive in identifying opportunities, issues and/or risk
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

ABOUT US

manifesto
We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world.
We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful.
Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora.
Part of the TPXimpact group - a Certified B Corporation™, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists.
TPXimpact
TPXimpact is a digital transformation company, and Certified B Corporation™, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. We’re passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world

ABOUT THE ROLE

We’re looking for a Senior Account Manager to work on some of our largest clients in our portfolio of clients in the charity and fundraising sectors. We’re actively growing this sector and are looking for an individual to support the Client Strategy Partner in growing this portfolio of clients.
Ideally you’ll have three to five years of commercial experience developing digital transformation and web platform opportunities with clients in the Not-For-Profit Sector.
Working closely with the Client Strategy Partner leading the Sector, you will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to fundraising and income generation, service delivery and demand and how digital can support the wider charity objectives and mission.
Supported by a Client Strategy Partner, this role is key to helping to understand our clients, their specific organisational and sector needs and challenges, so that we can bring together the right people and expertise to tackle and deliver against their organisational strategy and objectives.