The purpose of this roles is to support the Senior Account Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.
Job Description:
About Dentsu Creative
Dentsu Creative operates in over 21 markets worldwide with more than 2,200 dedicated specialists. Bringing together our Japanese heritage in craft, data and technology, and our deep understanding of media and contemporary culture. Dentsu Creative is a new global creative agency. Born in Japan, raised in a digital world. We help transform brands and business through the power of Modern Creativity: which creates culture, changes society, and invents the future and is accelerated by our deep specialist expertise in digital experience, earned attention and entertainment.
When you join dentsu, Asia Pacific’s largest and most awarded Agency Network, whichever of our brands you join, you’re becoming part of one team. A team with diverse talents in media, creative content and technology. And one with a shared ambition: to innovate the way brands are built.
Our collaborative and agile ways of working mean you’ll develop versatile skills and be exposed to new and exciting thinking. Combine that with a pioneering spirit aimed at making a positive impact on brands, society and each other – and you’ll soon realise why we’re at the forefront of the digital economy.
What your typical day will look like:
As the Senior Account Manager you will take responsibility and be the key day-to-day liaison between the Clients, Agency, and Partners. You will lead projects and campaigns through brand awareness, acquisition, retention, and life cycle. This role requires strong relationship management, operational excellence, and the ability to balance national retail strategy with local market needs, ensuring seamless delivery and measurable impact.

Other responsibilities include:

• Support the Senior team to deliver innovative and creative solutions to client briefs
• Work collaboratively with the dentsu network & drive business value
• Take control of project timelines and budgets, keeping your team and client on track
• Review plans to drive greater margin and value through innovation and better ways of working
• Allocate team resources to ensure delivery of data and information required for pitches
• Provide accurate plan details and updates to clients
• Support junior staff

A bit about you:

• Strong agency experience, preferably as a Senior Account Manager or AM ready to step up
• Strong production understanding
• Retail (Auto) experience highly desirable
• Exceptional organisational, planning, and decision-making skills
• You have a deep understanding of industry trends, competitive landscape and how they impact clients
• Creatively minded with a solid understanding of what makes great work
• Proactive & commercially minded

What’s in it for you:

• Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy
• 5 weeks annual leave after 2 years of service and 3 whole company mental health awareness days off per year
• Career Development and Learning & Development opportunities, including access to our global online dentsu University
• Save money with great discounts on health insurance, gym membership, buying a car and travel!

Become a champion for meaningful progress:
Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.
Together we make our mark. Together we embrace the true potential of disruption. And together – across all our locations – we help our clients win in a changing world.
If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.

• Support the Senior team to deliver innovative and creative solutions to client briefs
• Work collaboratively with the dentsu network & drive business value
• Take control of project timelines and budgets, keeping your team and client on track
• Review plans to drive greater margin and value through innovation and better ways of working
• Allocate team resources to ensure delivery of data and information required for pitches
• Provide accurate plan details and updates to clients
• Support junior staf