Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

QUALIFICATIONS AND BACKGROUND REQUIRED

• Bachelor’s degree in Marketing, Communications, Business, or a related field
• Min. 5 years of experience in digital or social media marketing industry
• Good command of English and ability to copywrite
• Attention to detail - proofreading, editing and quality control of content from others
• Ability to create social media content and perform basic design editing using software such as Canva and Capcut
• Ability to analyse data and derive actionable insights for improved performance
• Proficient in using social media platforms and business suite – Facebook, Instagram, Threads, TikTok, X, Meta business, etc.
• Proficiency with Microsoft Suite: Excel, Word, Powerpoint

1. Communicate effectively and build strong relationships with clients.
2. Lead the team in managing ongoing social media, digital, and creative projects, ensuring high-quality and timely deliverables.
3. Proactively generate new ideas and opportunities to drive client success.
4. Strategise, plan, and develop end-to-end content in collaboration with the team.
5. Provide guidance to the team on digital and social content, as well as media buying (knowledge of media buying is a plus).
6. Manage community interactions by responding to customer inquiries and appropriately escalating issues on clients’ social media pages.
7. Manage monthly reports to extract actionable insights.
8. Share the latest trends and best practices of social media developments and tools.
9. Identify new business opportunities to contribute to the growth and profitability of the department.
10. Prepare new business proposals.
11. Other administrative duties