Senior Account Manager E-commerce (Shanghai) at 2 OPEN CHINA ECOMMERCE

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

E-commerce, Account Management, Performance Campaigns, Data Analysis, SEO, Client Relations, Team Coordination, Reporting, Logistics, Marketplaces, Social Commerce, Mandarin, English, Excel, Power BI, SQL

Industry

Advertising Services

Description

2 Open China Ecommerce (part of Thinkia Group) helps international brands scale in China through marketplaces and social commerce. We are looking for a Senior Account Manager E-commerce based in Shanghai to lead operations, performance, and reporting for key accounts across Tmall/天猫, JD/京东, Douyin/抖音, and Xiaohongshu/小红书. Tasks Lead day-to-day store and campaign operations (planning, prioritization, execution quality). Optimize assortment and listings: copy, keywords/SEO, A+ pages, pricing, promotions, and stock health. Manage and optimize performance campaigns (DSP, P4P, Douyin Ads): ROAS, GMV, CAC, conversion. Coordinate internal teams and partners (creative, customer service, KOL/influencers, logistics/fulfillment). Prepare weekly/monthly reports and QBRs; present insights and action plans to clients. Support new client onboarding and continuously improve SOPs/processes (and mentor juniors if applicable). Requirements STRICT K.O. REQUIREMENT: More than 3 years of proven e-commerce experience. If you do not meet >3 years, you will not be considered. Hands-on China experience on at least 2 of these platforms: Tmall / JD / Douyin / Xiaohongshu. Fluent Mandarin (spoken & written) and professional English. Strong Excel and analytics skills (Power BI/GA; basic SQL is a plus). Solid knowledge of China e-commerce ecosystem: major shopping festivals, payments (Alipay/WeChat Pay), and logistics (cross-border/local). Highly organized, client-facing, able to manage multiple workstreams under tight deadlines. Based in Shanghai with a valid work permit / right to work in China. Benefits Local Shanghai employment contract + competitive salary (DOE) + performance bonus. Social insurance, paid leave, and visa/relocation support where applicable. Continuous training on China marketplaces and a growth path to Account Lead / Team Lead. International team, high-impact environment, hybrid setup, and exposure to global brands. If you meet the strict >3 years e-commerce requirement, apply with your CV (English or Chinese). Process: short screening call + technical interview + final interview.

Responsibilities

Lead day-to-day operations for key accounts on various e-commerce platforms and optimize performance campaigns. Prepare reports and present insights to clients while coordinating with internal teams and partners.