ABOUT US:

SuperAwesome powers the youth digital ecosystem, bringing together proprietary ad and gaming products, audience insights and compliance capabilities to build a safer internet for the next generation.
We lead the market at the intersection of technology, law, media and policy, so working with us gives you a chance to shape the internet of the future. Our award-winning technology, trusted by hundreds of brands and creators, enables safer and more effective digital engagement with almost half a billion young people worldwide every month.
As specialists in the under-18 audience, we have to be as curious, fast-paced and creative as kids and teens. At SuperAwesome, you’ll be encouraged to own your impact, make each other more awesome and evolve like a kid.
At our core is the #SAFam, a community where every voice is valued, and diversity is celebrated. We prioritise individuality, fostering an inclusive workplace where everyone feels they truly belong.

REQUIRED EXPERIENCE

• 5+ years of experience in digital advertising, with a proven track record in owning customer relationships
• Demonstrated success in retaining and growing revenue through innovative customer strategies
• Experience working with ad-ops and ad trafficking teams, with experience across different servers and reporting platforms
• Strong analytical and storytelling ability using data and performance insights
• Expertise with digital media KPIs and brand performance metrics
• Bilingualism (in English and another language) would be advantageous
• Expert in using Excel and/or other data manipulation software

WHAT YOU’LL DO:

At SuperAwesome, Account Managers are responsible for building strong relationships with our customers, driving incremental revenue, project-managing and executing kid-safe brand digital engagement campaigns across the SuperAwesome Platform and using data and analytics to create a world-class experience for customers. You’ll play a key role in shaping campaign success - using data and performance insights to craft compelling stories that demonstrate impact and drive long-term client growth.
You can expect ownership of your assigned accounts in the UK & EMEA and will be joining a team that has a lot of experience, a serious track record, and an awesome team atmosphere. You’ll have a genuine opportunity to learn and grow, through real ownership and responsibility and hands-on mentorship from an experienced Senior Management team.

IN THIS ROLE, YOU WILL:

• Manage a portfolio of strategic clients/accounts in the UK & EMEA to develop, maintain and expand positive relationships with existing agency / direct clients
• Generate repeat & incremental revenue, acting as the point of contact for all live campaigns always looking for ways to grow and improve accounts
• Ensure expertise, excellence, and consistency in all aspects of campaign delivery: client management, briefing designers, creative and development, ad ops, performance optimisation, and reporting
• Strategically counsel clients; develop effective and creative campaign strategies with a clear understanding of client objectives, KPIs, and targets
• Work closely with our adops team on campaign optimisations, relaying relevant information to customers in an easy-to-understand and actionable manner
• Use data and analytical storytelling to turn performance insights into compelling narratives that improve client understanding and future investment
• Own reporting and case study creation - showcase and share expertise within the Client Services and wider SA Global team, and present QBRs to strategic clients on a quarterly basis
• Proactively identify new initiatives and tools to enhance client experience and cross-team collaboration
• Mentor junior team members in best practises for clients