Senior Account Manager – France at OpenProject GmbH

Paris, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

90000.0

Posted On

29 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Success, Account Management, French Fluency, English Fluency, Contract Negotiation, Proof of Concept Management, Stakeholder Management, Technical Product Understanding, C-level Communication, Open Source Passion, Remote Collaboration

Industry

Software Development

Description

About Your mission We’re an Equal Opportunity employer. All decisions, such as hiring, promotion, etc. are made without bias. We welcome everyone, regardless of race, gender, background, or identity. Feel free to share your pronouns in your application (e.g. she/her, he/him, they/them). At OpenProject, we build open-source project management and collaboration software used by organisations around the world. We believe great software should empower people to organise work in a way that supports autonomy, accountability, and collaboration across boundaries. Our users rely on our product to collaborate in agile product teams delivering software, plan infrastructure projects, organise research programs, and coordinate complex work across multiple teams and projects within enterprises. Our users build rockets, cars, or software using OpenProject, and we are proud to empower teams worldwide to achieve great things together. As Senior Account Manager France, you’ll play a key role in turning that vision into reality. You’ll contribute to our mission by building trusted relationships with new and existing French- and English-speaking customers, guiding them from first engagement through successful adoption, and helping organisations introduce OpenProject as a sustainable, open-source alternative. In this role, you will: Build and maintain strong, long-lasting relationships with potential clients, with a focus on French-speaking customers by identifying and tailoring solutions to their individual needs, making sure they receive a timely response and suggesting best practices to them. Conduct demo sessions for OpenProject prospects (in person and remote) and clients based on customer needs. Negotiate tender and contract terms and conditions to meet both client and company needs. Lead and accomplish Proof of Concepts to successfully introduce OpenProject at large organisations, managing stakeholder interactions and providing training and consulting support. Represent our team at conferences, connecting with clients and partners and presenting OpenProject, delivering talks, taking part in podcasts or other French interviews. Collaborate with our partners to deliver the best solutions for new customers. Work hands-on where needed, while also thinking systemically about how your work fits into the bigger picture. Communicate clearly and proactively in a remote-first environment, adapting your message to different audiences and contexts. Collaborate cross-functionally with teams such as Sales, Customer Support, Product, Engineering and Marketing to ensure shared understanding and coordinated execution. Bring in your own approaches, insights, and lessons learned from previous roles and experiences. What you'll bring We’re looking for someone who has: Strong written communication skills and fluency in French (native level) and English (our business language). German is a plus, but not required. Proven experience in sales or customer success, with a track record of delivering meaningful outcomes. Effective communication and active listening skills to communicate, present, and influence credibly and effectively at all levels of the organisation, including executive and C-level. A strong technical and product understanding, caring deeply about why and for whom the work is done. The ability to collaborate confidently with specialists and stakeholders across disciplines. A genuine care about providing exceptional service to clients and users. Curiosity, openness to experimentation, and a willingness to engage in thoughtful - sometimes passionate - discussions with peers. Passion for Open Source. Experience working in a remote-first environment, with a high degree of autonomy and flexibility. Familiarity with OpenProject or Jira (as a plus, not required). What awaits you At OpenProject, you can expect: The best of both worlds: the creative challenges and learning opportunities of a start-up, combined with the stability of a well-established company and a team of dedicated professionals. The opportunity to contribute to a high-visibility open source project with strong values around transparency and collaboration. A culture of continuous learning, feedback, and shared ownership. Our annual Passion Time off-site, where cross-functional teams work on self-chosen initiatives with real business impact. Employee benefits such as job bikes and paid child care. Exposure to a diverse and inspiring user base, including NGOs, open-source initiatives, public institutions, and global enterprises. Find out more on ...our company and product: openproject.org ...our code: github.com/opf/openproject ...our employee and candidate satisfaction: https://www.kununu.com/de/openproject or https://tinyurl.com/glassdooropenproject Still have some questions before applying? Don’t hesitate to reach out to us (talents@openproject.com). About us At OpenProject, we build open source project management software that helps teams plan, collaborate, and deliver work more effectively. We believe great software should empower people to organize work in a way that supports autonomy, accountability, and collaboration across boundaries.

Responsibilities

Build and maintain long-term relationships with French and English-speaking customers to drive the adoption of OpenProject. Lead demo sessions, negotiate contracts, and manage Proof of Concepts for large organizations.