About the job

We're looking for an experienced Senior Account Manager to join our Sydney team.

Full Time | Hybrid Overview:Brand & Co is an international branding studio celebrating 25 years in brand strategy, design and identity. We partner with leading developers, hotel operators and businesses across the hospitality, property, corporate and luxury lifestyle sectors to launch, evolve and elevate their brands.

Our work spans Australia and Asia Pacific, creating distinctive brands, experiences and places that combine strategic thinking, creativity and commercial value. Headquartered in Sydney, with an established presence in Singapore, Bangkok and Ho Chi Minh City, we bring an international perspective to every project. This is a senior client leadership role for someone who enjoys building trusted relationships, thinking strategically and leading complex branding projects from initial brief through to delivery. You'll work closely with clients and our creative team, playing an important role in shaping both the strategic direction and successful delivery of our work. The Role:Working alongside our Founder and leadership team, you'll manage a portfolio of Australian and international clients, helping guide and taking ownership of projects from initial briefing and strategy through to implementation. Your responsibilities will include:• Building strong, long-term client relationships.• Facilitating client meetings, workshops and presentations
• Lead external client meetings and facilitate internal project status meetings.
• Lead and Manage the onboarding new clients and ensuring they understand the company’s processes, standards and approach to project delivery.• Managing project scope, budgets and timelines including monitoring resourcing of internal and collaborating with strategists, designers, digital and production partners.• Identifying opportunities to strengthen client relationships and grow existing accounts.• Supporting and mentoring other members of the team.• Ensuring a consistently high standard of work across every project. Experience required:You'll have a minimum of 10 years' experience within a branding, design or integrated creative agency and be confident managing senior client relationships and complex branding projects. We're looking for someone who:• Is an excellent communicator and relationship builder.• Has demonstrated experience working with luxury property, hospitality, corporate & luxury lifestyle brands• Thinks strategically and commercially.• Is highly organised with strong attention to detail.• Is comfortable managing multiple projects simultaneously.• Enjoys collaborating with multidisciplinary creative teams.• Has experience presenting to clients and facilitating discussions.• Takes initiative and enjoys solving problems.• Has a genuine interest in branding, design and the built environment.• Is confident using agency project management and workflow systems, with experience in Streamtime highly regarded